Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,107 Reviews)
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kim K
from North Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
Great sound and very comfortable! Got an excellent price through the Samsung presale.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kavaanap
from PA
Expertise:Intermediate
Verified Purchase:Yes
Bad design nothing new in improvements & not worth of price for what it has sold
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hey there Kavaanap, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important specific features and functionality of your earbuds are to you on a daily basis. We would love to help you make use of all of the great advancements from previous earbuds including voice commands, easier volume control, adaptive sound controls for ANC and ambient sound settings. We have provided a link to the Samsung Support Team and full device manual to help you troubleshoot any frustration you are experiencing, and maximizing your experience with the full capabilities. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: David
from CO
Expertise:Intermediate
Verified Purchase:Yes
I didn't receive different size ear bud replacements inside the package or I would have rated 5 stars
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice ear buds but need better battery life
on September 11, 2024
Posted by: AGreen
from Long Island, NY
Expertise:Intermediate
Verified Purchase:Yes
The design is nice and sound quality is good. I wish the battery was better. Both the case and the buds run out of battery much faster than other ear bugs that I've had. Otherwise, so far so good.
I would recommend this to a friend!
Design
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Huntsville, AL.
Expertise:Expert
Verified Purchase:Yes
Charging issues. The noise canceling seems half as effective as the buds2 pro
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 12, 2024
Hey there Gurthbrooks, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you in your every day life, and we would love to help you troubleshoot the battery and noise canceling feature of your earbuds. We have provided a link to an article to help you with the battery, and another to the usage of the ANC feature. We have also provided a link to the full device manual to help you with your the different features of adaptive ANC, and a link to the Samsung Support Team. They can offer additional assistance if you continue to experience these frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: NemNem
from Arizona
Expertise:Expert
Verified Purchase:Yes
I love it it's so good and it has a lot of benefits
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Madison, Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Definitely an upgrade from the buds2 and buds3. Translating through the earbuds may be the best feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lliam
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Great ANC, Great Mids and highs, basses are okay. Could be better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US