Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Lizzy
from NC
Expertise:Beginner
Verified Purchase:Yes
I really like the new ambient sound but the right bud screeches sometimes. I also have very small ears and even with the various ear tips I struggle keeping them on. Other than that they are pretty innovative.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Lizzy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the new ambient sound features and the updates that have been made to these earbuds. We would be more than happy to help you with the experiences that are causing frustration for you, and help you have the best experience possible. We have provided a link to two articles, one to help you with the fit, and another to hep you with the audio quality. We have lastly provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brandon
Verified Purchase:Yes
So far much better than buds2pro. Only had them for 2 weeks now though. Anything changes I'll update review.
Written by a customer while visiting Samsung US
Posted by: Luke
Verified Purchase:Yes
Wish it had longer battery life for single use. Do get feed back at time when putting in my ear.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Georgia, USA
Expertise:Expert
Verified Purchase:Yes
I'm very pleased with these buds. The sound, fit, and, other options are awesome.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Selwyn
from Georgia
Expertise:Expert
Verified Purchase:Yes
Great product, love the noise cancelation.when i watch movies the sound is like a movie theater
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 100Stars
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I really like them. But the only problem is butting them back into the case as they do not easily go back in. I have to turn them to a certain angle (triangular design).
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Nick F
from Kansas City, MO
Expertise:Expert
Verified Purchase:Yes
Sound quality is great. Noise canceling is fantastic. I am not super impressed with the new controls for volume, skipping tracks, and pausing. I also think they could use to be a little bit louder. Overall, an improvement from the buds 2 pro.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Vengal
from Tampa
Expertise:Intermediate
Verified Purchase:Yes
Super sound quality with feel good material.
Easy to use and case is exceptional
Easy to use and case is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US