Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,107 Reviews)
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: john
Expertise:Intermediate
Verified Purchase:Yes
they sound good and they look good.They don't fit very well they are very complicated to use but the voice part is pretty good. the last generation of buds fit better and the touch part seems better.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 11, 2024
Hey John, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot any frustration you are experiencing with your earbuds. We are happy to hear you are pleased with the audio quality and appearance of your new earbuds. For the fit of your earbuds we have provided a link to an article to help you with the placement, and another to a video to help you change the ear tips if you haven't done so already. We have also shared a link to the full device manual and the Samsung Support Team to offer additional assistance with any frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: CS86
Verified Purchase:Yes
Thought they would be better quality all around especially with how long i had to wait for my order to come.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello CS86, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day, and we would love to help you with any frustrations you are experiencing. Without knowing what features are not meeting your expectations, we have provided a link to the full device manual and the Samsung Support Team. These resources can help you troubleshoot any matter and maximize your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ccacic
from Cleveland Ohio
Expertise:Expert
Verified Purchase:Yes
Best sound I've ever heard from earbuds. Amazing comfort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: LGreen
Expertise:Intermediate
Verified Purchase:Yes
Fits a lot better on my ears. Love how I van speak the commands to what I need to do.. HANDS FREE!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hjhz
from TN
Expertise:Expert
Verified Purchase:Yes
The blades are intuitive. Nice build quality. Slightly difficult to put into case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds I have owned.
on September 10, 2024
Posted by: danl
These are the best in ear head phone I have ever owned and I have owned many, many, many different brands. From every Samsung bud including all pro series to other name brands and cheap knock offs. Rivals even some of the better over ear head phones, better than most but more comfortable.
Written by a customer while visiting Samsung US
Posted by: Amurphy
from Bartlesville OK
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the way my galaxy buds fit in my ears . I also enjoy all of the cool features and the way they light up in the dark so I can locate them very easily in the dark.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
The technology and clearty is one of the best buds on the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US