Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,107 Reviews)
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: xXHAXx
Verified Purchase:Yes
To be honest, I prefer the galaxy buds 2 pros sound quality over thus earbud but, what I really love about these galaxy buds 3 pro earbuds is that the mic quality is better and it has better comfort.
Written by a customer while visiting Samsung US
Posted by: Rick Floody
from West palm beach, Florida
Expertise:Intermediate
Verified Purchase:Yes
I like the buds 2 pro better. I liked the touch controls better. I dont like them hanging out of my ear. Bushes pull them out when gardening. These have the dumbest design for controls. I wasted my money.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Rick, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your earbuds are to yyou every day during a range of activities. We have provided a link to an article to help you with a secure fit, and recommend doing a fit test connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to help if you continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Krishna
from Bloomington IN
Expertise:Expert
Verified Purchase:Yes
Pairing mode does not work if there is no charge in the case which is a very bad walk around
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Krishna, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you on a daily basis, and we are always happy to help our customers with any frustration they are experiencing. The battery of the charging case is important to also providing battery to the earbuds themselves. We have provided a link below to the Samsung Support Team to help gather the details of your experience and offer options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Johnny
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I've had ever samsung earbuds and these are the best so far. The sound quality the comfortable fit in the ear and the design are perfect. Im very particular to how music sounds and you can't go wrong with the 3 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrades with Substance unlike that fruit company
on September 10, 2024
Posted by: John T
from Columbia, SC
Expertise:Expert
Verified Purchase:Yes
Truly an upgrade from the galaxy bud pro 2's! Love the feature that ducks the volume and cuts on ambient mics when I start talking so I can converse while continuing to wear them.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alexis
from Texas
Expertise:Expert
Verified Purchase:Yes
The volume control isn't as responsive as I expected and the inability to block wind while working outside is a bit disappointing. Overall a great product
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Maybe wait for the second generation of it
on September 10, 2024
Posted by: Sherin
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
It's a lot jankier than I expected for a product that was so delayed. I think the triangular stem decision was a miss, the live translation does not work yet, the ANC mic location being on top causes problems whenever there is a wind. The sound quality is decent but it fails to do a lot of the other things that were advertised that well for what is a pretty pricey item.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 12, 2024
Hey Sherin, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis. We would love to help you maximize your experience and troubleshoot any frustrations you are experiencing. We have provided a link below to the Samsung Support Team to help you resolve the matter with Live Translate and any other features you believe are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: punisher9601
Verified Purchase:Yes
nice improvement over the last few years really liking the style and sound quality!!
Written by a customer while visiting Samsung US