Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,106 Reviews)
Rating breakdown 13,106 reviews
5 Stars
8,946
4 Stars
2,124
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Avin
from New York
Expertise:Intermediate
Verified Purchase:Yes
The best galaxy buds so far. I love everything about it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Blair
from 75071
Expertise:Intermediate
Verified Purchase:Yes
Microphone worked horribly. Feel cheaply made. I returned. Very disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hello Blair, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you, and we have some great resources available online to help our customers resolve any frustrations. We haev a great article to help with the call features and settings, we have provided below. We have also provided a link to the Samsung Support Team to offer any additional assistance with your Samsung products or answer any questions you have. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
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Samsung Community
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Facebook
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Larry
from Kersey pa.15846
Expertise:Intermediate
Verified Purchase:Yes
Works great with my z fold 6. Phone and music are loud and clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Denny
Verified Purchase:Yes
I've had a few buds in my lifetime. From Beats, to JBL, to BOSE, and even samsung. But these Galaxy Buds Pro 3 are by far the best. I am a strong believer in being able to wear my buds anytime and anywhere. I use mine when I'm working on my garage, working out, and even cutting my lawn. And since I've been using the buds pro 3 i can do them all and still be able to have strong clear music in my ears. The sound cancelation is impeccable and if you want to hear what's going on around you but still hear your music then the pro 3 is the way to go. I strongly believe that the samsung galaxy buds pro 3 are the best ear buds on the market today.
Written by a customer while visiting Samsung US
Posted by: Vivian J
from New York
Expertise:Expert
Verified Purchase:Yes
Super comfortable great sound much better that Buds 2 pro ( at least for me) so far very good!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Marco
from Lodi , CA
Expertise:Expert
Verified Purchase:Yes
Great sound and battery life love the voice commands for the gym but they fall off after 45min of workout and the ANC dos not seem as good as my previous buds 2 pro witch I unfortunately traded in for this pair
I would recommend this to a friend!
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Mjh209, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality and enhance features of your earbuds. We have provided a link to an article to help you with the fit, and to a video to change the ear tips if you haven't done so already. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound. Must have for Samsung ecosytem
on September 10, 2024
Posted by: Vaibhav
Verified Purchase:Yes
Sound is much better than airpods , dont like the edge stem design though. Noise cancelling could have been better.
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Vaibhav, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds. We would love to help you troubleshoot the ANC settings and and design of your earbuds if you believe there may be an underlying factor causing this frustration. We have provided a link to the Samsung Support Team to offer one on one assistance through chat if you are interested. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Steven
from Michigan
Verified Purchase:Yes
Good sounding ear buds, true Bluetooth sound. Only problem I have is they don't stay in my ear like I want them to.
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US