Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,106 Reviews)
Open Ratings Snapshot
Rating breakdown 13,106 reviews
5 Stars
8,946
4 Stars
2,124
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best buds
on September 10, 2024
Posted by: Vengal
from Tampa
Expertise:Intermediate
Verified Purchase:Yes
Super sound quality with feel good material.
Easy to use and case is exceptional
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an upgrade!
on September 10, 2024
Posted by: R Smith
Verified Purchase:Yes
The sound clarity is amazing. It is an upgrade from the Buds Pro 2. Bass is strong as well.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on September 10, 2024
Posted by: Samsung Knight
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I love the fit and the sound works excellent with my Samsung products. They also work well on HP seamless connectivity
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds
on September 10, 2024
Posted by: JayP
Verified Purchase:Yes
These have been the best buds so far, I love mine and wear them all the time!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
nothing exciting
on September 10, 2024
Posted by: reddy
from st louis
Expertise:Intermediate
Verified Purchase:Yes
Not great ear pieces, noise cancellation is abysmal, these seem to be some cheap grade plastic material
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Reddy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis. We have provided a link to an article to help you with the ANC setting of your earbuds. We have also provided a link to the full device manual to help you with the different setting options and help you align them to your preferences. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss your experiences further, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Brand new and already came with issues
on September 10, 2024
Posted by: rene
from miami,fl
Expertise:Expert
Verified Purchase:Yes
Right earbud has static i am about to return them.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Rene, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you troubleshoot this static at your convenience. We also recommend ensuring the microphone is not covered during usage as this can cause disruption to your listening experience. We have also shared a link to the Samsung Support Team if these measures do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like them. Design, comfort, sound.
on September 10, 2024
Posted by: Yevhen
Verified Purchase:Yes
I like them. Design, comfort, sound. Changed my Buds pro 2. I'm happy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Painful
on September 10, 2024
Posted by: Anonymous
from Roanoke Va
Expertise:Intermediate
Verified Purchase:Yes
Hurt my ears. They are not comfortable especially long periods of time
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 11, 2024
Hi James, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable a comfortable fit with your earbuds is to your usage and enjoyment. We have provided a link to an article to help you with the ideal placement, a link to a video to change the ear tips to help you with a comfortable fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you would like additional assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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