Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ali 80
from Fairfax
Expertise:Expert
Verified Purchase:Yes
Not able to hold in handle. Keep falling when try to but back. Sound quality is not good. Battery life is terrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Ali 80, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with any features of your device that is not meeting your expectations or operating as intended. For the fit of your earbuds, we ae provided a link to an article to help you with the optimal placement, and we recommend doing a fit test with your earbuds connected in the Samsung Wearables App. For the audio quality, we have provided a link to an article to help you with this matter, and to the full device manual to help you adjust the audio profile to best align with your preferences. Lastly, we have shared a link to an article to help you with the battery of your device, and to the Samsung Support Team if these resources do not help you resolve these experiences. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Luke
from Montana
Expertise:Intermediate
Verified Purchase:Yes
Works as it should. Battery life is much improved from the Buds2. The sound quality has improved as well, though the Buds2 were good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gemini
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Noise cancellation is excellent. Callers can hear me clearly and have been old no background noise at all. Seems to fit snugly and comfortly in ear. Contro; gestures take a little getting used to though.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top shelf Quality Buds3 Pro
on September 9, 2024
Posted by: FutureTalk
from Dallas, Texas
Expertise:Expert
I was worried with some early quality concerns at launch, but I received a great pair in Sept. 2024. The bass and fit in the ear are something to write home about! If you are on the market for an upgrade from the buds2 pro, this design seemed edgy online. But once you feel them, they are a major upgrade. Thanks Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on September 9, 2024
Posted by: Plumberuppr
I really like these. I'm not someone that has tried everything either though. I have the buds 2, which I also love, and have used lots of cheap earbuds and Raycon everyday earbuds. Samsung is way better than Raycon Imo. So far the buds 3 have been great for me. I love the sound. I think the noise canceling is better than the buds 2. I haven't had them die before I was ready to charge them. I watched lots of videos about them. I see the concerns but they really don't affect me. I would only want the pros thought. I like having the tips. I wouldn't want earbuds without tips. So in conclusion, I think they're great.
Written by a customer while visiting Samsung US
Posted by: Pablo Matias
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
So far so good, i didn't expect to many different from the Galaxy Buds 2 Pro but you really feeling the difference so much better i really love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Neilth
Expertise:Expert
Verified Purchase:Yes
The Buds3 Pro earbuds sound great and they have a better fit in my ears than the Buds2 Pro earbuds did. My favorite new feature is the new ability to use voice commands with these earbuds. The only issue I encountered was that occasionally my voice commands were misinterpreted as just speech, causing the earbuds to erroneously lower the volume temporarily instead of obeying my command. I assume that this issue will be resolved soon in an upcoming software update for this new product.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: IamPapaSmurf
from Riverside, California
Expertise:Expert
Verified Purchase:Yes
Basically Samsungs version of the Airpods Pro but Samsung is superior in every way. Quality sound and functions, definitely one of my better purchases for earbuds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US