Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,105 Reviews)
Rating breakdown 13,105 reviews
5 Stars
8,945
4 Stars
2,124
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: John
from San Antonio Texas
Expertise:Beginner
Verified Purchase:Yes
I love my new earbuds
Their great..i had first generation but these are alot better
Their great..i had first generation but these are alot better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica Green
from Lagrangeville, NY
Verified Purchase:Yes
They are nice, i love the noise cancelation feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Billy e
Verified Purchase:Yes
Not badly priced, they fit well wven though my eara normally dont like headphonrs lik3 these
Written by a customer while visiting Samsung US
Posted by: Macaquito
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, everything works very well,the best earbud Samsung has ever made.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: David
Expertise:Intermediate
Verified Purchase:Yes
Great pair of ear buds. Easy fitting in the ear. Good looking pair really stand out
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jazz
Expertise:Intermediate
Verified Purchase:Yes
They dont fit in the ear very well and the sound is worse than the buds 2 pro. I'm returning these as they don't fit or sounds very good.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Jazz, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable the fit of your earbuds is to your usage and overall enjoyment. We have provided a link to an article to help you with the fit, and recommend doing a fit test in the Samsung Wearables App. We have also provided a link to a video to help you change the ear tips to a different size if you haven't done so already. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cee Jay
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
The purchasing process was easy, the agent assisting was pleasant.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arti
from DMV
Expertise:Intermediate
Verified Purchase:Yes
The fancy lights and the case are pretty cool. Good audio/voice quality, but the sharp angles and the weird shape feels underwhelming. Plus the in-ear detection is wonky and due to that half the time either of the earbuds stops working, or keeps changing the noise cancellation. And the ear-tip makes my ear itch - hasn't happened with any other material/brand.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Arti, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how valuable your earbuds are to you every day for a range of reasons. We have provided a link to an article to help you reset your earbuds for the in-ear detection. We have also provided a link to the Samsung Support Team if you continue to experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US