Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Leya
Verified Purchase:Yes
9/10 rating, the tips broke when I switching to a new tip.
Written by a customer while visiting Samsung US
Posted by: RP92
from Washington
Expertise:Intermediate
Verified Purchase:Yes
Everything about them is fantastic so far despite a few inconveniences. The "find my headphone" feature only works if the headphones are charged and out of the case, finding them enclosed in the case would be more useful. Controls take some time to get used to. Galaxy watch does not support new headphones yet. Real-time translation was a feature advertised that I was excited about, but there is no tutorial about it, and I am unsure how to utilize it. Everything else is wonderful so far.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Muskegon michigan
Expertise:Intermediate
Verified Purchase:Yes
I think they were make a little to big. They really hurt my ear
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Brijones, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit of your earbuds is to you every day. We have provided a link to an article to help you with the placement of your earbuds, and another to a video to help you change the ear tips if the ones that come installed are too large for your ears. We have also shared a lihnk to the Samsung Support Team if you have questions or would continue to experience any frustrations with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Daniel CR
from Maryland, USA
Expertise:Intermediate
Verified Purchase:Yes
Sound is awesome. I love the voice commands, touch controls are super easy and reliable, the noise control is top notch, and they are very well made. I love how confortable and secure into the ear they are. Lot of options to tinker with. I love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Saleem
from BCS, Texas
Expertise:Intermediate
Verified Purchase:Yes
Returned these due to pinch design. It needs to change. I strongly believe that Samsung can do better!
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Saleem, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the functionality of your earbuds is to you every day, and we appreciate you sharing your thoughts with us about your experience to help us continue to innovate our product line and provide the best experience to our customers. We have provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ryan
from FL
Verified Purchase:Yes
I have this for daily use, and this Galaxy Buds does the great job, I have no complain about it; the design is very demure, flawless performance and the battery life lasts longer than my expectation. It just the eartips replacement take more effort than I thought.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yong park
from IRVING TX
Expertise:Intermediate
Verified Purchase:Yes
I like the rich sound quality and the outstanding design. The best Samsung earbuds 3 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ali 80
from Fairfax
Expertise:Expert
Verified Purchase:Yes
Not able to hold in handle. Keep falling when try to but back. Sound quality is not good. Battery life is terrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Ali 80, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with any features of your device that is not meeting your expectations or operating as intended. For the fit of your earbuds, we ae provided a link to an article to help you with the optimal placement, and we recommend doing a fit test with your earbuds connected in the Samsung Wearables App. For the audio quality, we have provided a link to an article to help you with this matter, and to the full device manual to help you adjust the audio profile to best align with your preferences. Lastly, we have shared a link to an article to help you with the battery of your device, and to the Samsung Support Team if these resources do not help you resolve these experiences. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US