Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
The absolute worst ear buds EVER!
on September 7, 2024
Posted by: Eman
from North Ridgeville Ohio
Expertise:Expert
These are the WORST earbuds I have ever owned! I bought them in July on preorder and was VERY excited!! That is where the nightmare began. FIRST They are uncomfortable and fit terribly! NEXT the left earbud would magically stop working even when on full charge. I would put them back in the charger and it would start working the next day! THEN the right earbud would start to die out in less than an hour. THEN it would not charge past 67% even when charged overnight. Then It wouldn't accept a charge at all and just died. Haver not been able to charge it in a week...now I only have the left bud working and it only charges to 82% even when charged overnight. They have never been dropped or damaged!! It has been VERY frustrating!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there Eman, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and how frustrating it is to not have the expected usage. We have provided a link to the Samsung Support Team to offer assistance and options available to resolve this experience with your new earbuds. We appreciate you being an enthusiastic Samsung customer, and look forward to helping you habe the intended experience with your devices. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from buds pro 2
on September 7, 2024
Posted by: ShortBus
[This review was collected as part of a promotion.] Nice upgrade from buds pro 2. Good noise canceling and good battery life. Comfortable fit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente Sonido
on September 7, 2024
Posted by: Oyahcaries
[This review was collected as part of a promotion.] Un excelente audifonos que cuenta con inteligencia artificial además de detectar las sirenas y la voz de las personas que así mismo cuenta con una gran batería
Value
5
Written by a customer while visiting Samsung US
Posted by: Phillip R
Verified Purchase:Yes
AWESOME Love this earbuds .. Definitely worth the wait
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Fall out, loose using large tips
on September 8, 2024
Posted by: wild
Expertise:Expert
They fall out even on large tips. I have always worn medium tips and never needed large tips in 20yrs of buying earbud headphones. This is the first time I've had to use large tips and they still fall out. They get even worse when they get sweaty from a workout and fall out all the time. Samsung needs to provide multi flange tips or XL tips. Also the medium tips ripped when removing them so don't expect to clean these tips since they'll just rip to shreds. Samsung doesn't realize how stupid it is that they have to make a dedicated web page and YouTube video to "show" people how to fit their earbuds. It's not rocket science so that means you made a badly designed product.
The noise cancellation doesn't cancel out treadmill noise which is kind of annoying for AI NC.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hello Wild, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected or intended. If you haven't done so already, we also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional options that may be available to you with your earbuds and the fit. We appreciate you being a Samsung customer. -Elizabeth
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Kyle
from Killeen TX
Expertise:Expert
Verified Purchase:Yes
The wait was honestly worth it, I had been watching lots of reviews on these and people had mixed opinions about them. But I love them. They sound amazing, the noise cancelling is the best I've ever heard. And just everything is perfect.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elada
from El Paso, Tx
Expertise:Intermediate
Verified Purchase:Yes
I love it! So easy to wear and hearing is the best experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Alicia
from Arlington, TX
Expertise:Intermediate
Verified Purchase:Yes
They sound really good and clear.They are comfortable to wear. I wish the battery lasted longer.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US