Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
i love them. they look so sleek, especially with the pulse lights on. the sound quality is superb. the only downside is the high-frequency feedback when putting the earbuds in. sometimes calls sound a bit odd too. hopefully there's an update soon
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sound Quality vs. Everything Else: A Balanced Look
on September 9, 2024
Posted by: iKayenn
from CHICAGO, IL
Expertise:Expert
Verified Purchase:Yes
While the Buds3 Pro boast a noticeable audio improvement over their predecessor, the Buds2 Pro, their overall design and user experience leave much to be desired. The build quality feels flimsy and inexpensive, similar to a budget-friendly pair of earbuds you might find on a platform like Temu. Additionally, the user interface is clunky and frustrating to navigate.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that the new design and features of your earbuds can come with a bit of a learning curve as you adjust to the new motions. We have provided a link to the full device manual to help you with the settings and features. We have also shared a link to the Samsung Support Team if any aspect of your earbuds is not operating as expected or intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Hampshire
Expertise:Expert
Verified Purchase:Yes
Don't stay in the ear. Hard to put back in the case. Play/Pause, ect. button has a minor delay. Sound is improved from Buds 1 pro, Buds 2 pro.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hello Carlos, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would be happy to help you ensure you have the best experience possible. We have provided a link to the Samsung Support Team to help you troubleshoot the slight delay you mention and any other features that may be causing frustration for you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The headphones are great but the noise cancelling break and crack with a powerdrill or table saw or cutting steel so I cannot use them for anytime of real work, so I can only use them at home and had to buy a pair of beats studio plus because they have good noise cancelling that doesn't break or crack at all
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: WoodWalker
from Ontario CA
Expertise:Intermediate
Verified Purchase:Yes
Nice improvement over the Buds2 Pro. No more accidental volume presses.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: deeman
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The Call Quality
Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why:
Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why:
Crystal Clarity: When I made my first call, I half-expected the usual muffled audio or distant-sounding voices. But no! The [Your Earbuds Model] delivered crisp, clear sound. It’s like having a private conversation in a soundproof room—even if I’m actually sitting in a bustling coffee shop.
Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss.
Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?
Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss.
Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Facelessman
from Washington
Expertise:Expert
Verified Purchase:Yes
I get feedback every time I out them in my ears. I will likely replace them with something else before too long to avoid damaging my ear drums.
The buds themselves go into the case "backwards" which i am surprised the design team couldn't avoid. You have to rotate them when you take them out and out them in, its really awkward.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi Facelessman, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you troubleshoot any frustration you are experiencing. We have provided a link to an article to help you with the audio quality, and recommend ensuring the microphones are not covered during placement and adjustment of your earbuds as this can cause the feedback on you mention. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Samsung Community
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: EWalker
Verified Purchase:Yes
Great sound, I'm still adjusting to the fit. Functional and easy to use
I would recommend this to a friend!
Written by a customer while visiting Samsung US