Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Cuban
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
I love them love the sound and love the controls I would recommend to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike S
from Austin TX
Expertise:Intermediate
Verified Purchase:Yes
Absolutely horrible support , headphones whistling when you try to put it in
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hey Mike S, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day. We have provided a link to an article to help you troubleshoot this experience. This can also be caused when putting your earbuds in if you are covering the microphone while placing the earbuds. Lastly, we have shared a link to the Samsung Support Team if these tips and measures do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jaime
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
Spend the extra an buy these and not the basic version. These are everything an does what none other ones I have purchased do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cattotto
Verified Purchase:Yes
It's everything I was missing from the AirPod Pros since switching over. Now if the speech to text let me say "question mark" to enter a question mark, that would be amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: EDUARDO
from Tampa FL
Expertise:Intermediate
Verified Purchase:Yes
Quiero decir que cuando enciendes las luces de al lado de los manos libres cuando entra una llamada se siente ruido y no te deja comunicarte muy bien esto es algo que deberían hacerle alguna actualización.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Joyous Occasionious
Verified Purchase:Yes
These are very comfortable and work with all my devices, samsung or others 😊
Written by a customer while visiting Samsung US
Posted by: Jaaziel
from Wichita, KS
Expertise:Expert
Verified Purchase:Yes
The new Samsung Galaxy buds3 Pro are truly high end headphones. Samsung really improved the ambient sound and it had a major improvement in sound quality. Samsung did an excellent job with these headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedro
from Texas,TX
Expertise:Expert
Verified Purchase:Yes
Overall experience has been great, the sound quality has been mahor step up from my previous buds and all the "AI" features have been an added bonus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US