Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best decision ever.
on September 8, 2024
Posted by: Dr Thomas
from Fl
Expertise:Intermediate
I am amazed with these. The noise canceling option is out of this world. It literally drowns out noise and makes you feel like you are in a soundproof room. As a runner, I appreciate the adaptive options too because I can clearly hear my music while maintaining awareness of my settings. Absolutely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Keeps sliding out of my ears
on September 8, 2024
Posted by: xXSPA12TINXx
from California
Expertise:Intermediate
Ive had these earphones for about a week they're definitely an improvement to the buds 2 pro regarding sound but they just keep falling out I find myself pushing them back into my ear very often with any type of movement I make they slide out ive tryed different ear tip sizes and it the same thing.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there xXSPA12TINXx, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the secure fit of your earbuds is to your uninterrupted listening experience. We have provided a link to an article to help you with the placement of your earbuds, and we recommend performing a fit test with your earbuds while connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like to discuss your experience further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Crypto Man
from LA, CA
Expertise:Expert
Verified Purchase:Yes
Best headphones ever. The noise canceling is great as well. Once it's on it makes everything outside quiet. One - Zonk is these are not built for the gym, once you start sweating it starts to slip out the ear. Also one little touch from a towel or your hand, it falls out on the floor so you have to be very careful at the gym. But as long as you don't move too much these headphones are great, A+, good battery life. Very cool, very good sound quality, GREAT BASE (even compared to my Dre beats headphones, this has good base too and it sounds louder!) I have not tried the interpretation mode on these headphones where it translates for you when someone is speaking another language, cant wait to try it. Another - Zonk is it is really hard to turn up the volume or skip a song on the headphone because it's on the thin stem so when you try to do that, it moves the headphone out of your ear, so I avoid it by just changing volume or skipping songs on the actual phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesus V
from Brownsville, Texas
Expertise:Intermediate
Verified Purchase:Yes
They are great. Sound is really good, and for sure and upgrade from previous gen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
It’s impossible to change eartips because they are so sensitive they are easily ripped, in the future change the material of the ear tips and also focus on the noise cancellation of the buds.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Boogs
from Wi
Expertise:Expert
Verified Purchase:Yes
Right sensor wouldn't recognize it was in ear- had to return and buy another set since warranty would be several weeks. Still waiting for replacement 3 weeks later
Response from Samsung USBy Social Commerce, September 9, 2024
Hi Boogs, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and the frustration that can be felt when your device does not function as expected. We have provided a link to the Samsung Support Team if you are interested in an update on your warranty claim process. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Justin t
from Phoenix,az
Verified Purchase:Yes
These are so awesome! Way way better than 1 and 2.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Krish
Expertise:Expert
Verified Purchase:Yes
The ear buds are so flimsy got torn and nothing special
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there Krish, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you and would love to help you change the ear tips and get the ideal fit for your listening. We have provided a link below to a video to help you with the ear tips, and another link to the Samsung Support Team to help with additional assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Samsung Community
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US