Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Nice upgrade from buds pro 2
on September 7, 2024
Posted by: ShortBus
[This review was collected as part of a promotion.] Nice upgrade from buds pro 2. Good noise canceling and good battery life. Comfortable fit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente Sonido
on September 7, 2024
Posted by: Oyahcaries
[This review was collected as part of a promotion.] Un excelente audifonos que cuenta con inteligencia artificial además de detectar las sirenas y la voz de las personas que así mismo cuenta con una gran batería
Value
5
Written by a customer while visiting Samsung US
Posted by: Phillip R
Verified Purchase:Yes
AWESOME Love this earbuds .. Definitely worth the wait
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Fall out, loose using large tips
on September 8, 2024
Posted by: wild
Expertise:Expert
They fall out even on large tips. I have always worn medium tips and never needed large tips in 20yrs of buying earbud headphones. This is the first time I've had to use large tips and they still fall out. They get even worse when they get sweaty from a workout and fall out all the time. Samsung needs to provide multi flange tips or XL tips. Also the medium tips ripped when removing them so don't expect to clean these tips since they'll just rip to shreds. Samsung doesn't realize how stupid it is that they have to make a dedicated web page and YouTube video to "show" people how to fit their earbuds. It's not rocket science so that means you made a badly designed product.
The noise cancellation doesn't cancel out treadmill noise which is kind of annoying for AI NC.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hello Wild, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected or intended. If you haven't done so already, we also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional options that may be available to you with your earbuds and the fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Kyle
from Killeen TX
Expertise:Expert
Verified Purchase:Yes
The wait was honestly worth it, I had been watching lots of reviews on these and people had mixed opinions about them. But I love them. They sound amazing, the noise cancelling is the best I've ever heard. And just everything is perfect.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elada
from El Paso, Tx
Expertise:Intermediate
Verified Purchase:Yes
I love it! So easy to wear and hearing is the best experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Alicia
from Arlington, TX
Expertise:Intermediate
Verified Purchase:Yes
They sound really good and clear.They are comfortable to wear. I wish the battery lasted longer.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jpgw
from Tx
Expertise:Intermediate
Verified Purchase:Yes
I really liked the design, only the ear pads cannot be changed because they feel stuck and when you remove them they break, that is the only thing I did not like.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US