Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great upgrade
on September 3, 2024
Posted by: Ennquile
[This review was collected as part of a promotion.] Great earbuds, and also a very good upgrade from the 2 pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Buds 3 Pro
on September 3, 2024
Posted by: JJDriller
[This review was collected as part of a promotion.] Great functionality! Love the new pinch controls. The Galaxy AI interface is incredible. The new buds don't always pass the "Fit Test" so waiting on new ear tips to be on the market. They sound great with music, but ANC could be better. With ANC turned on, any loud outside noise you're trying to filter out, turns into a loud digital "screech" in the earbuds. Other than that, the B3P's are great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on September 3, 2024
Posted by: Drewsbudreview
[This review was collected as part of a promotion.] I love these new buds. I upgraded the ones that I had and am so glad that I did. You can check the seal to make sure your using them optimally. The noise cancellation is excellent and the sound quality is there too. They work seemlessly with my Galaxy AI phone and other Samsung products like my tablet and TV. The fit is comfortable and looks good. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing
on September 3, 2024
Posted by: Flybrian
These Galaxy Buds were meant to be an upgrade from my current Buds FE edition. Short story, I will probably returning them. The controls are so weird that I rather use my phone or watch to do adjustments than squeeze or twist my hand uncomfortably. The sound cancelling is not great as they seem adamant to go into ambient mode even when it is completely turned off. Oh well...
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 5, 2024
Hey Flybrian, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you on a daily basis, and we are always happy to help our customers have the best experience possible with their devices. We have provided a link to the full device manual to help you with the different settings and features including the ANC and ambient sound settings. We have also shared a lihnk to the Samsung Support Team to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Earbud tips are hard to come off
on September 3, 2024
Posted by: RichD
I had issues with taking off the medium tips. I thought the rubber was just to come off, but the tips have a plastic piece that pops off with the rubber tips which i didnt know at first and started to give a bad review. Now that i know that, i am good with them. I do need to somewhat tune them. I live in downtown Houston, and every car that goes by shuts them quiet, so i need to figure that out. At least i have the buds fitting better.
Written by a customer while visiting Samsung US
Customer Rating
5
Sound Great!
on September 3, 2024
Posted by: SMURFE
[This review was collected as part of a promotion.] I have always been satisfied with my OG Buds Pro but my dogs decided to chew them up the day the Buds 3 Pro were open for order.
I initially was just going to go back to a pair of Buds Live I had but I decided to order the Buds 3 Pro.
Sadly, right after I ordered them they stopped shipping so mine were delayed for a month and a half.
When I received them, I popped them in my ears and fired them up. Wow, these sound great. Much better that the OG Buds Pro.
The ANC works great. I cut my grass and could not hear the mower at all. The ear tips seal the ear canal comfortably and I get no ear fatigue.
Overall, I am completely satisfied with the Buds 3 Pro and have no reservations from buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounding set of Buds
on September 3, 2024
Posted by: Jammin
[This review was collected as part of a promotion.] love the sound quality of these new buds. Great low end, mid range and tweeter all blend for a great sound quality. The new AI live translater feature works great also. Overall great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound quality is amazing
on September 3, 2024
Posted by: Luancada
[This review was collected as part of a promotion.] I think these are the best earbuds for audiophiles who are on the go. The depth and clarity combined with the noise cancelling really leaves you with an almost perfect pair of ear buds.
The voice control and adaptive sound are my favorite features. I probably say "Play music" and "stop music" about 50 times a day.
Galaxy AI is really flexing with the One-way Interpreter. It's not always 100% accurate, but it has made my job so much easier when I'm trying to cross a language barrier .
Only reason I'm giving 4 starts and not 5 is the fit. I tried changing the tips a couple of times but my ears don't really like the shape of the pro3's as much as my FE's. Still an amazing pair of buds.
Value
4
Written by a customer while visiting Samsung US