Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Loving these
on August 26, 2024
Posted by: TheGift
[This review was collected as part of a promotion.] Short and sweet: these Buds are fantastic! I've had the Buds Pro, Pros 2, and these. They've all been great but the Pros 3 are just great. I was not looking forward to the stalk form factor but I have to admit that these are the most comfortable of the three. They're also the best sounding. I'm mixed on the controls. I had the Pros 2 controls down to a science - I wasn't one of the people who had issues with them. But I will say I prefer that navigation is mostly via physical (albeit hidden) buttons. Volume is changed via swipe gestures but that works well. The new setup allows for far fewer accidental touches. My sweaty towel no longer switches tracks when it accidentally brushes against my ear. Passthrough is also the best of the Buds so far, and sounds the most natural, but I do wish we had a broader range of adjustment.
The LED lights are interesting. You almost want to call them gimmicky, but if you run at night they can certainly help with your visibility. Plus they do look cool. I'm pretty sure there will be LEDs of most of the rest buds that everyone else releases over the next couple years. They're very fashion-forward. Leave it to Sammy to go all Cyber Punk on us and start a movement... You watch! But at least you can control them. I can't recommend these highly enough.
The LED lights are interesting. You almost want to call them gimmicky, but if you run at night they can certainly help with your visibility. Plus they do look cool. I'm pretty sure there will be LEDs of most of the rest buds that everyone else releases over the next couple years. They're very fashion-forward. Leave it to Sammy to go all Cyber Punk on us and start a movement... You watch! But at least you can control them. I can't recommend these highly enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 26, 2024
Posted by: din21ho
[This review was collected as part of a promotion.] This is a great product. I love the sound system. With the AI features, I love how my earbud communicate with my Galaxy fold6 Galaxy watch 7 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 26, 2024
Posted by: Samsungnerd
[This review was collected as part of a promotion.] Galaxy AI is great. Best headphones I own. Does great to adaptively Boise cancel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent sound
on August 26, 2024
Posted by: Barbon
[This review was collected as part of a promotion.] They're so good. I just don't find covers for this model in my area
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New buds new shape
on August 26, 2024
Posted by: JediMindFlipper
[This review was collected as part of a promotion.] I have been using these buds for a while and I can say the sound quality is definitely improved. I used the buds pro 2 for 2 years so that is my reference for comparison. I found the fit of the last Gen to be a bit more comfortable, and the touch controls to be more intuitive. Using the touch controls on the buds pro 3 feels clunky and often makes the buds fall out. The large size of the head of the buds and the removal of the wing tip contributes to a less secure fit for my ears. I have not found much use for the Galaxy AI features. Overall the sound is great but not much else unfortunately.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hello JediMindFlipper, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the updates to the audio quality of your earbuds and other features. We would be thrilled to help you with the fit and help you have a truly immersive and uninterrupted listening experience. We have provided a link to an article to help you with these redesigned devices, and to a video to help change the ear tips if necessary. We have also provided a link to the full device manual to help you with the variety of ways you can use Galaxy AI to enhance your daily life. Lastly, we have shared a link to the Samsung Support Team to help you with any features that may be causing frustration or answer any questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound ugly design
on August 26, 2024
Posted by: Mdmdmd
[This review was collected as part of a promotion.] PROS: Great sound quality and i do like the features Galaxy AI bring to it.
CONS: Although I dislike the stem design I understand that it makes the call quality better so I feel the trade off is worth it. My biggest complaint is the tacky silver color & glossyness of it. I wish they had made it matte gray like the previous ones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable with great sound and features
on August 26, 2024
Posted by: irnmdnfan
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro provide amazing sound clarity for my music. They fit in my ear most comfortably, and do not make my ears sore after a while like most other earbud type headphones. The Galaxy AI driven noise cancelling features make it so I can focus on my multimedia and not miss a thing when my wife or daughter talk to me. Over all a 10 out of 10; super glad I decided to make this investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy upgrade from my Buds 2 Pro....
on August 26, 2024
Posted by: AfsocCommando
[This review was collected as part of a promotion.] I purchased these hoping they would be more than an incremental upgrade and they are. I use mine while cooking, doing yard work to include mowing and that is where I really enjoy them to use the noise control to block out the mower and enjoy my music. I haven't used all of the features yet such as the real time interpretation using the Ai but the Ai seems to do well with adaptive noise control. The voice control is convenient when my hands are busy such as when I am cooking. My Buds are paired with an S24 Ultra. I also have them paired with my MS Surface Pro 11 Elite and they sound spectacular with it as well. I eagerly await the chance to use these in the casino playing slots. The sound canceling features on my Buds2 pro is great but I have no doubt these will be better. The biggest issue I had with every previous edition that I have owned was fitting them for my ears and I had to purchase COMPLY ear tips to get them to fit and stay in my ears. These buds pro 3 fit fine and need no tip upgrades and do not need readjusting as I wear them unlike the previous 3 versions I have owned. My only negative comment which I hope will change in time and practice is returning them to their charging case. I did purchase an aftermarket case cover to protect the charging case further since I am hard on products. As to the style, they make sense even if I don't care for the similar look of an I-product. No complaints about sound quality on phone calls either. I do wish they offered black.
Value
5
Written by a customer while visiting Samsung US