Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,530 Reviews)
Rating breakdown 13,530 reviews
5 Stars
9,238
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Worst ear buds
on March 1, 2025
Posted by: QBHI
from Sacramento
Expertise:Expert
Worst Ear buds ever used never stays in my ear with any size plug . It keeps slipping from the ear.
Very bad product design because of smooth surface ot slips .
I was really happy with Buds 2 but this product is just crap according to me
Very bad product design because of smooth surface ot slips .
I was really happy with Buds 2 but this product is just crap according to me
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We designed the Buds3 Pro with various ear tip sizes to ensure a customizable and secure fit for everyone. It’s concerning to hear that you’re having trouble finding the right fit. We understand that comfort is crucial, especially for extended use. The smooth surface is intended to offer a sleek design, but it’s important for us that you feel confident in its stability. We recommend trying the different sizes of ear tips included in the package to see if any provide a better fit for you. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance with your Buds3 Pro, please don’t hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Patty J
Expertise:Intermediate
Verified Purchase:Yes
Love these buds, the AI features and design are awesome
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michelle
from Syracuse New York
Verified Purchase:Yes
Excellent sound. Recommend it all my famiy and friends!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor fit
on March 2, 2025
Posted by: Oldwasbetter
from South Carolina
I have had these about 6 months. The sound quality is great buy they just do not fit. I can only use them while sitting still. They do no stay in my ears with any movement. I have tried all the included tip. Fit test even says they are good on all the sizes.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to see that you appreciate the sound quality these buds provide! We understand that finding the perfect fit is essential for enjoying wireless earbuds. The Galaxy Buds3 Pro features an ergonomic design and comes with multiple ear tips in different sizes to ensure a tight and comfortable fit for various ear shapes. We recommend making sure you have the right size selected to achieve optimal performance, as a secure fit can enhance sound quality and provide better noise cancellation. If you continue to experience challenges with the fit during movement, please consider adjusting the ear tips to see if another size provides greater stability. Our Fit Test is designed to help, but individual preferences can vary. Additionally, some users find that wearing them with a bit of extra adjustment can help maintain their position during more active use. We appreciate your feedback, as it helps us continuously improve. Should you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rupen
Verified Purchase:Yes
I love these headphones sounds amazing almost like airpods pro
Written by a customer while visiting Samsung US
Posted by: Djeneche
from San Antonio
Expertise:Intermediate
Verified Purchase:Yes
Love the fact that each buds have its color indication to know between left or right , the noise canceling is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life
on March 2, 2025
Posted by: Titaniumwatch
[This review was collected as part of a promotion.] This battery lasts me three days and I only ever have to charge it for 30 minutes. It is so convenient. It is so strong and durable I have hit it against many wall without a scratch (on the watch).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buy!
on March 3, 2025
Posted by: Wiyse1
[This review was collected as part of a promotion.] Really wish there was some sort of hook for the ear to distinguish them from airpods and ensure they do not fall out. The functionality is amazing though. Love how when I talk I can hear around me, combined with the noise cancelation when I'm not talking. Truly exceptional. Seamless actions across apps make it even easier to enjoy.
Value
4
Written by a customer while visiting Samsung US