Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I waited...and it was worth the wait!
on August 23, 2024
Posted by: Prime
from Brookhaven, Pennsylvania
From the moment I put these in my ear and played my favorite song, I knew these were worth every cent. The sound is immersing and rich. The ambient sound enhancement gives a major boost of clarity to the sound around me. They fit snug in my ear and I can't wait to work out with them! Get a pair today.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds, bad case design
on August 23, 2024
Posted by: Whygs75dontwork
[This review was collected as part of a promotion.] The new buds are great! Fit perfectly out of the box (or case, in this instance!). Easy controls and the ambient noise cancellation works flawlessly. The Galaxy AI features are great when combined with my Galaxy S24 Ultra.
The only complaint I have is how the case is designed to have the "legs" of the buds face each other in the center of the case. This puts the actual earbud part facing in the opposite direction of how they fit in the ears. The left bud faces to the left and the right bud faces to the right in the case, but to get them in your ears, you have to spin them 180° and that's not an easy feat if you want to do this quickly. And it's the same process to put the buds back into the case.
The only complaint I have is how the case is designed to have the "legs" of the buds face each other in the center of the case. This puts the actual earbud part facing in the opposite direction of how they fit in the ears. The left bud faces to the left and the right bud faces to the right in the case, but to get them in your ears, you have to spin them 180° and that's not an easy feat if you want to do this quickly. And it's the same process to put the buds back into the case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent surround and customizable sound
on August 23, 2024
Posted by: Lashmanok
[This review was collected as part of a promotion.] My buds 3 pro is worth every penny spent. I love it. Worth the upgrade from the buds 2 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good transparent, not good anc
on August 23, 2024
Posted by: Tieda59
[This review was collected as part of a promotion.] Received buds 3 pro. Quiet good with transparent mode. However, ANC was not as expected
Value
3
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Tieda59, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the ambient sound setting on your earbuds, and we would llove to hep you enjoy the ANC setting equally. We haev provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support team for additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Updated Review!!!
on August 24, 2024
Posted by: CD82
from Plainfield, IL
Expertise:Expert
Previously I gave these a one star 🌟 only because I kept receiving emails asking for a review even though I hadn't received them because of the delay (over a month) But I have to give credit where it's due, these are great!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 pro
on August 24, 2024
Posted by: JC3131
[This review was collected as part of a promotion.] These 3 pros are by far the best buds I've ever used. The sound quality is amazing and the ANC is better then I expected. I travel by plane twice a month and with these in I can barley tell I'm sitting on a plane cruising at 41000 feet. My Bose crackle and pop when taking off and landing but these don't miss a beat. They are very comfortable to wear all day as well. Kudos Samsung on the perfect ear bud.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Buds 3 Pro!
on August 24, 2024
Posted by: Aaron911411
from Tulsa, Ok
Expertise:Expert
Love them! The sound quality is good! The ANC is good, and they don’t fall out of my ears! I can wear them for extended periods without them irritating my ears. I really like the new design!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DEFECTIVE FAULTY PRODUCT
on August 24, 2024
Posted by: Blahzeah
from Massachusetts
Expertise:Expert
DO NOT BUY DEFECTIVE AND FAULTY BLADE LIGHTS AND AUDIO QUALITY SAMSUNG HAS REFUSED TO EXCHANGE OR DO ANYTHING ABOUT IT I HAVE BEEN IN A VISCIOUS TRANSFER CYCLE SINCE DELIVERY DATE AUGUST 19 2024 IT HAS BEEN 5 DAYS IN COUNTING NO RESOLUTION
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Blahzeah, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we'd be happy tohelp you with any aspect of your device that is not meeting your expectations. We have shared a link to the full device manual to help you with the bladelights, and an article to help you troubleshoot the audio quality. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US