Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Renee
from NC
Verified Purchase:Yes
Pretty sure I received one of the many returned defective sets. Everytime i remove the Right bud from the case a loud high pitch noise comes out of it. There's constant static feedback in the background when I'm wearing them. They stay in my ears better than the Buds 2 pro, but the sound quality was far better than they are on the Buds 3 pro. Quality feels well below what is expected of a Samsung product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 26, 2024
Hi Renee, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the fit of your new earbuds, and we would love to help you with the audio quality to help you have the best uninterrupted listening experience possible. We have shared a link to an article to help you troubleshoot this at your convenience. We have also shared a link to the full device manual and the Samsung Support Team if you have questions or continue to experience any frustrations with your Samsung products. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jake T
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
These sound great. Not long ago, Samsung buds were rough sounding. AKG tuning I guess made them sound too high in the treble ranges, but there are much better. When wireless charging, the case can get a bit warm which scares me a bit with Samsungs past, but other than that I have no complaints. Major improvements and the stem style change fits my ears so much better. Chefs kiss with the samsung trade-in values on their own products; top tier.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Look great
on August 23, 2024
Posted by: Beharite
I bought a month ago, look great and they sound even better
Written by a customer while visiting Samsung US
Posted by: Randy
Verified Purchase:Yes
I love this buds 😍😍😍😍 the best headphones ever
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: RobS
from LOCKPORT,IL
Expertise:Intermediate
Verified Purchase:Yes
Better overall sound. Then last Gen. Mthis pair fits better in my ears then last pair even had led to show battery left in each ear bud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on August 23, 2024
Posted by: Tau4wazz
[This review was collected as part of a promotion.] I love the base on them, the ability to seemlessly switch between different listening modes, whether for privacy or the ability to still interract with the world around you. I like the ambient mode, adaptive mode and the active noice cancellation. Galaxy AI on these is amazing i use it a lot when translating.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rocky194
Verified Purchase:Yes
Awesome sound, good fit in my ears. Feels like they will stay on place while I run, exercise or just wear them on the plane.
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible ear buds!!! 10-STAR QUALITY SOUND
on August 23, 2024
Posted by: GBuds3Pro
[This review was collected as part of a promotion.] Thank you Samsung!
These Galaxy Buds3 Pro edition are absolutely AMAZING! For the first time while I am at work moving around, talking to my co workers, working out, and everything else I do In life I have found earbuds that don't fall out of my ears or loosen. The compatibility and features when I connect to my s24 Ultra is unreal. Using Galaxy AI is seamless and very helpful. Galaxy AI is top notch and far better than what Samsung's competitors offer.
These Galaxy Buds3 Pro edition are absolutely AMAZING! For the first time while I am at work moving around, talking to my co workers, working out, and everything else I do In life I have found earbuds that don't fall out of my ears or loosen. The compatibility and features when I connect to my s24 Ultra is unreal. Using Galaxy AI is seamless and very helpful. Galaxy AI is top notch and far better than what Samsung's competitors offer.
Value
5
Written by a customer while visiting Samsung US