Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,094 Reviews)
Rating breakdown 13,094 reviews
5 Stars
8,939
4 Stars
2,121
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Nice looking but not good functions/ fit
on August 26, 2024
Posted by: Vic79usa
[This review was collected as part of a promotion.] Nice good looking. Not good fit on my ears, hard to use the commands. Decent audio
Value
2
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Vic79usa, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the audio quality and appearance of your earbuds. For the fit of your earbuds, we have provided a link to an article to help you with the placement and would recommend doing a fit test while connected to the Samsung Wearables App. We have also shared links to the full device manual and the Samsung Support Team to offer assistance with the voice commands or any other aspects of your earbuds that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic headphones
on August 26, 2024
Posted by: Wolverine95923
[This review was collected as part of a promotion.] The different audio settings are great. Being able to hear other people while wearing them is amazing. They are the best headphones I have ever had. The Galaxy AI is a really cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I've ever used
on August 26, 2024
Posted by: Kurt13
[This review was collected as part of a promotion.] The buds3 pro are so comfortable and intuitive. Using the AI features to live translate are a nice touch. With volume and playback controls on the buds3 pro makes for an easy to operate and understand experience. I am very satisfied with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound!!
on August 26, 2024
Posted by: Haseeb
[This review was collected as part of a promotion.] I like my headphones with clear crisp sounds and this delivers. It's great to be able to hear music and just zone out. The only problem is that these were not made for working out, and when I do workout with them they fall out or get lost. I wish they had a magnetic chain or something that would allow me to wear one and have the other on hold while I talk to others at the gym.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Haseeb, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you especially during your workouts. We have shared a link to an article to help you with the idela placement and another to a video to help you change the ear tips for a secure fit. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you would like assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade
on August 26, 2024
Posted by: H2tech
[This review was collected as part of a promotion.] These buds really do sound amazing. I had the previous version (b2p) and these are much better. The sound quality is great and the call quality is even greater.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely an upgrade
on August 26, 2024
Posted by: vbarada
[This review was collected as part of a promotion.] I previously had the Buds Pro OG and Pro 2. I think the Pro3 are definitely an upgrade in sound quality. The highs are more controlled, the mids sound cleaner, and the bass is more controlled. Of the 3 buds, the OG has the best build quality. The case on the pro 2 is more compact and feels more solid. All 3 earbuds maintain a connection without any problem. Touch control is definitely better on the pro 3. Galaxy AI features are a welcome addition. I think Samsung is moving in the right direction even though they are not perfect. I am satisfied with the improvement of these buds compared to previous models and other brands. I can say that they are a good value for the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best.
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This product is the best one i have had.. amazing sounds and new tech gotta love them especially when you can talk to the new Samsung AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy AI features these have
on August 26, 2024
Posted by: MikeSap
[This review was collected as part of a promotion.] These have a really cool new Galaxy AI feature than can automatically detect voices or sirens and turn off noise canceling without my interaction. Plus, they are really comfortable in my ears and don't feel like they'd fall out easily.
Value
5
Written by a customer while visiting Samsung US