Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,094 Reviews)
Rating breakdown 13,094 reviews
5 Stars
8,939
4 Stars
2,121
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent surround and customizable sound
on August 23, 2024
Posted by: Lashmanok
[This review was collected as part of a promotion.] My buds 3 pro is worth every penny spent. I love it. Worth the upgrade from the buds 2 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good transparent, not good anc
on August 23, 2024
Posted by: Tieda59
[This review was collected as part of a promotion.] Received buds 3 pro. Quiet good with transparent mode. However, ANC was not as expected
Value
3
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Tieda59, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the ambient sound setting on your earbuds, and we would llove to hep you enjoy the ANC setting equally. We haev provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support team for additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Samsung Community
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Updated Review!!!
on August 24, 2024
Posted by: CD82
from Plainfield, IL
Expertise:Expert
Previously I gave these a one star 🌟 only because I kept receiving emails asking for a review even though I hadn't received them because of the delay (over a month) But I have to give credit where it's due, these are great!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 pro
on August 24, 2024
Posted by: JC3131
[This review was collected as part of a promotion.] These 3 pros are by far the best buds I've ever used. The sound quality is amazing and the ANC is better then I expected. I travel by plane twice a month and with these in I can barley tell I'm sitting on a plane cruising at 41000 feet. My Bose crackle and pop when taking off and landing but these don't miss a beat. They are very comfortable to wear all day as well. Kudos Samsung on the perfect ear bud.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Buds 3 Pro!
on August 24, 2024
Posted by: Aaron911411
from Tulsa, Ok
Expertise:Expert
Love them! The sound quality is good! The ANC is good, and they don’t fall out of my ears! I can wear them for extended periods without them irritating my ears. I really like the new design!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DEFECTIVE FAULTY PRODUCT
on August 24, 2024
Posted by: Blahzeah
from Massachusetts
Expertise:Expert
DO NOT BUY DEFECTIVE AND FAULTY BLADE LIGHTS AND AUDIO QUALITY SAMSUNG HAS REFUSED TO EXCHANGE OR DO ANYTHING ABOUT IT I HAVE BEEN IN A VISCIOUS TRANSFER CYCLE SINCE DELIVERY DATE AUGUST 19 2024 IT HAS BEEN 5 DAYS IN COUNTING NO RESOLUTION
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Blahzeah, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we'd be happy tohelp you with any aspect of your device that is not meeting your expectations. We have shared a link to the full device manual to help you with the bladelights, and an article to help you troubleshoot the audio quality. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Best sounding galaxy buds yet
on August 24, 2024
Posted by: flipmcgee
[This review was collected as part of a promotion.] The new buds 3 pro have become my new favorite headphones. I've had them long enough now to compare them to my buds 2 pro and explore all the new features and they better in almost every way. The new voice controls allow me to control the playback and volume of music effortlessly even in noisy environments like an airplane . It works almost perfectly the first time every time and I am able to speak softly so that others don't even notice. It's really useful when hiking or anytime your hands are occupied. Not a gimmick. The gesture commands are another way to silently send commands to the earbuds if you also have a watch. I almost never have to touch the ear buds to use the touch controls. The fit is the most comfortable of any prior buds although the new form factor is not great for running or other high movemt activities as the buds will fall out. They need a wing top option to hold them in. The sound however is fantastic and the noise canceling is incredible on par with other over the ear headphones I use to travel with. It's a bit awkward to try and use the touch controls while walking or moving as you will pull them out trying to pinch or swipe while moving. The older style buds 2 pro are much better for activity and these are great fir travel or hiking or low activity use cases. You can also interact with galaxy AI while wearing these and it works much better due to the excellent voice recognition.
Value
4
Written by a customer while visiting Samsung US
Posted by: Bendotti
from Stanwood, WA
Verified Purchase:Yes
these new ear buds are amazing. Best ear buds I have gotten to date
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US