Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,094 Reviews)
Rating breakdown 13,094 reviews
5 Stars
8,939
4 Stars
2,121
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
This product has amazing features and quality
on August 20, 2024
Posted by: Sploogie
[This review was collected as part of a promotion.] This product has amazing features and the built in galaxy ai active noise cancelation is amazing. I tend to use the buds 3 pro for video games, music, and YouTube and it always works great. So far they have been the best ear buds I've bought. I enjoy the light up feature, since it makes it 100x easier to find at night and it has been a life saver all around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Top 3 for my choise.
on August 20, 2024
Posted by: Samsungbuds3
[This review was collected as part of a promotion.] Love my Samsung Device and i will love to try a Galaxy AI for my next new Device.
And see if its as good on gaming as my Galaxy Buds 3.
And see if its as good on gaming as my Galaxy Buds 3.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery life
on August 21, 2024
Posted by: Caroline
I've been using for about 2 months. Battery life is disappointing. Overall I like Pro2's much better.
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hello Caroline, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important lasting battery is to you every day, and we would love nothing more than to help you troubleshoot any frustration you are experiencing. We have provided a link to an article to help you at your convenience, along with a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
5
If you're looking to upgrade, go for it
on August 21, 2024
Posted by: Whiplash
from Dover, NH
Expertise:Expert
Love them. No QA issues, they sound great, and will have compatability for years. Going to go with a Comply Foam tip for the best fitment. I upgraded from the Buds 2 Pro and don't regret it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great new tech!
on August 22, 2024
Posted by: Kayne Khai
from GJ,CO
Expertise:Expert
They had the design down pat! There was nothing wrong with pro 2 setup. The tech, quality of materials, and advancements are frickn outstanding! It's the design, the lack of ability for a snug fit that damages this product. I love Samsung and about 80% of their products however the tech advancements alone are not enough to go from pro 2 to pro 3, just because of the design alone. I would recommend the 3's unless like me you're an audiophile. That's someone who loves music;) say a 7 out of 10 maybe.
Imo:
Should have just made the buds with spikes that stick out of your ear. Like a bud on a stick:) they could call us spikeheads! They'd have had a place for directional mics and since everyone's ear it different the ability to spin and set them would have been astounding.
Should have just made the buds with spikes that stick out of your ear. Like a bud on a stick:) they could call us spikeheads! They'd have had a place for directional mics and since everyone's ear it different the ability to spin and set them would have been astounding.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy Social Commerce, August 26, 2024
Hey Kayne Khai, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you have found the advancements in the audio experience to be so positive for you. We would be thrilled to help you with the fit of your earbuds, and have provided a link to an article to help you with the placement and a video to help you change the ear tips if necessary. You can also perform a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the full device manual and Samsung Support Team to help you maximize your experience and additional troubleshooting if the experience with the fit continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: JigsawJimmy
Verified Purchase:Yes
I've only had a few hours with the Buds3 Pro but the sound is more impressive than the Buds2 Pro. Not sure if it's a better implemented ANC or the dual amps or the full 24/92 signal quality. The fit is more comfortable, for my ears, and the controls work great. Favorite feature is the instant voice commands. But still have to test the translation and things but I am very pleased with the first impression.
Written by a customer while visiting Samsung US
Posted by: Renee
from NC
Verified Purchase:Yes
Pretty sure I received one of the many returned defective sets. Everytime i remove the Right bud from the case a loud high pitch noise comes out of it. There's constant static feedback in the background when I'm wearing them. They stay in my ears better than the Buds 2 pro, but the sound quality was far better than they are on the Buds 3 pro. Quality feels well below what is expected of a Samsung product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 26, 2024
Hi Renee, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the fit of your new earbuds, and we would love to help you with the audio quality to help you have the best uninterrupted listening experience possible. We have shared a link to an article to help you troubleshoot this at your convenience. We have also shared a link to the full device manual and the Samsung Support Team if you have questions or continue to experience any frustrations with your Samsung products. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jake T
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
These sound great. Not long ago, Samsung buds were rough sounding. AKG tuning I guess made them sound too high in the treble ranges, but there are much better. When wireless charging, the case can get a bit warm which scares me a bit with Samsungs past, but other than that I have no complaints. Major improvements and the stem style change fits my ears so much better. Chefs kiss with the samsung trade-in values on their own products; top tier.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US