Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,529 Reviews)
Rating breakdown 13,529 reviews
5 Stars
9,237
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great fit, seamless connection, great sound.
on February 25, 2025
Posted by: Bigrican9380
[This review was collected as part of a promotion.] Great sound with music and calls, seamless functionality across the apps I've used them with. Overall very happy with my purchase. Almost perfect fit and they stay in even when working out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
High Sound quality
on February 25, 2025
Posted by: Earcandy
[This review was collected as part of a promotion.] I enjoy the high sound quality and the transparency mode. The Samsung ecosystem makes seamless connection between devices. These are now my favorite model.
Value
5
Written by a customer while visiting Samsung US
Posted by: Iurie
from New York
Expertise:Expert
Verified Purchase:Yes
It's very nice buds. Sound It's perfectly. I like very much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds
on February 26, 2025
Posted by: Jrubi25
[This review was collected as part of a promotion.] Easy connection to s23 ultra and s9 tablet.
Great battery life.
Great style and design
Seamless action across apps
Great battery life.
Great style and design
Seamless action across apps
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandocommando
from Marietta, SC
Expertise:Intermediate
Verified Purchase:Yes
The galaxy buds3 Pros are great. They have great sound, high volume and good sound cancelation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Saidun Nazam Shakil
from Fairfield, CT
Expertise:Intermediate
Verified Purchase:Yes
It doesn't fit into my ear, very uneasy to use them. It is just not only me my friend also had the same issue. These buds just fall out from the air time to time. It is so frustrating.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Saidun. We designed the Buds3 Pro to ensure comfort and provide a secure fit. If you're finding it challenging to get the right fit, we recommend experimenting with different ear tips included in the package. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Also, it's great to hear that you're using them with a friend. We encourage you to check out the Active Noise Cancellation and Ambient Sound features, which can enhance your listening experience and make it more enjoyable. We’re continually striving to improve our products based on feedback, and your insights are valuable. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Not enough instructions how to operate it.
on February 27, 2025
Posted by: NAcc
I bought galaxy buds3 pro a couple of days ago and could not find thorough or detailed instructions how to set it up. Such as background noises
Response from Samsung USBy R&R Team, March 10, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Nacc. We see that you have just received your buds and are looking for detailed instructions on how to set them up. We encourage you to check out the resources available below to help you get started with the impressive features and sound that your buds offer. If you have any further questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/PM/202407/20240722225415559/EB/WEA_R530_R630_EN_FINAL_240718/start_here.html (manual)
https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://downloadcenter.samsung.com/content/PM/202407/20240722225415559/EB/WEA_R530_R630_EN_FINAL_240718/start_here.html (manual)
https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Best I ever owned. Coming from the Galaxy bud 2 pro.
Written by a customer while visiting Samsung US