Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,082 Reviews)
Rating breakdown 13,082 reviews
5 Stars
8,928
4 Stars
2,120
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Salvador
Expertise:Expert
Verified Purchase:Yes
Great best buds I ever had the sounds and bass are awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Salez
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Such an upgrade from the Galaxy Buds Pro 1. Fits in ear perfectly, great sound cancellation, solid bass and sound quality too. The pinch feature was a bit odd at first, but I got the hang of using it. I was used to the tap/touch of the older models.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on August 11, 2024
Posted by: Astonishing
[This review was collected as part of a promotion.] The new design and case are next level on the new Galaxy Buds 3 Pro!
Value
5
Written by a customer while visiting Samsung US
Posted by: Jay An Avid Samsung User
Verified Purchase:Yes
Pro: Sound quality is better than my older Galaxy Buds 2 Prol
Con: Bluetooth continues to disconnect
Con: Does not have a good fit regardless of the size of the earpiece.
I would prefer the lesser quality sound of my Galaxy Buds 2 Pro than the inconsistency of the Bluetooth and the earbuds falling out of my ears. Please send my Galaxy Buds 2 Pro back.
Con: Bluetooth continues to disconnect
Con: Does not have a good fit regardless of the size of the earpiece.
I would prefer the lesser quality sound of my Galaxy Buds 2 Pro than the inconsistency of the Bluetooth and the earbuds falling out of my ears. Please send my Galaxy Buds 2 Pro back.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Jay, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with any features of your earbuds that are not operating as expected or intended. We have shared a link to an article to help you with the placement of your earbuds, and a video to help you change the ear tips of your device to help you get the ideal secure fit. We have also shared a link to two articles to help you troubleshoot the connection of your earbuds to your phone or other device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: james
Verified Purchase:Yes
Solid battery life. Works as intended. Great sound quality. Slick design.
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on August 11, 2024
Posted by: Ant21salz
[This review was collected as part of a promotion.] I recently upgraded from the s22+ to the s24 ultra and man where do I start the screens brightness and resolution make watching movies and videos so great it's like my own personal movie thatre screene. I have never heard a phone speaker so loud and clear before it feels like I'm in the show sometimes. Thr new addition of galaxy ai has been so helpful at work with the active transalting it has made business so much easier. Overall so impressed with all the little nuances of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge Upgrade
on August 11, 2024
Posted by: Ant21salaz
[This review was collected as part of a promotion.] The buds3 pro re a huge upgrde from thr buds 2pro. The sound quality is better as well as the battery life. I love the addition of the nee TouchPad I don't find myself skipping and pausing my music by mistake just from adjusting the earbuds anymore. They are an over all huge improvement and I love thr new angular design!! The new Galxy AI does so well with the adaptive noise controll!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 11, 2024
Posted by: Cocampo8
from Washington
Expertise:Beginner
I bought these a few weeks ago and I love them. No issue at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US