Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,077 Reviews)
Rating breakdown 13,077 reviews
5 Stars
8,925
4 Stars
2,120
3 Stars
923
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Manav D
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Earbuds sound great but are little uncomfortable after longer periods
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: P989
Expertise:Expert
Verified Purchase:Yes
One earbud is louder than the other, and the seams are not lined up equally on both buds.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 21, 2024
Hey there P989, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you and wanting the best immersive listening experience possible. We have provided a link to an article to help you troubleshoot the audio quality and another link to the Samsung Support Team if you would like to discuss the seams of your earbuds further. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ben x
Verified Purchase:Yes
Good headphones and would recommend to anyone to use
Written by a customer while visiting Samsung US
Customer Rating
5
For the traditionalist these are the perfect buds
on August 6, 2024
Posted by: rjenson
from Minneapolis, MN
Expertise:Expert
Verified Purchase:Yes
While I've always had the latest and greatest Samsung Buds, these are by far my favorite. Maybe I'm just a traditionalist but I like the way these fit much better, but of course your ears may have a different opinion. The sound is really good too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Very cool headphones. I like the new design and features, definitely a different feel than the pro2. Led lights are cool and the functionality of ot is cleaver.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bad design to put the buds back in the case
on August 6, 2024
Posted by: SherpaT
from Queens, NY
Expertise:Intermediate
Its all good sound wise and AI which automatically selects the mode depending on your surrounding. The only thing i hate about this is putting back the buds in its case. You really have to align the ear buds in specific way to put it back into the case and because of this i have dropped it multiple times.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Adrian
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Great design,great audio quality and really cool features to customize the audio on the galaxy wearable app
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro has exceeded my expectations!
on August 6, 2024
Posted by: Lord F Pou
from Jacksonville, NC
Expertise:Expert
Verified Purchase:Yes
The sound quality is phenomenal - crystal-clear highs, deep bass, and impeccable balance. The active noise cancellation is incredibly effective, blocking distractions and immersing me in my music. I love the comfortable, ergonomic design that fits snugly in my ears, and the long battery life keeps me going all day. The seamless connectivity with my Samsung devices is a bonus. But what impresses me is the clarity of voice calls - it's like the person is right next to me! Overall, the Galaxy Buds3 Pro is a must-have for anyone seeking premium sound and convenience. Five stars and highly recommended!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US