Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,075 Reviews)
Open Ratings Snapshot
Rating breakdown 13,075 reviews
5 Stars
8,923
4 Stars
2,120
3 Stars
923
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,497 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Bud3 pro
on August 4, 2024
Posted by: Bullgom
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
I satisfied this product. Its way better than bud 2 pro
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sounds good, bad ergonomically
on August 4, 2024
Posted by: Jean Oni
from Newark, California
Verified Purchase:Yes
The sound is pretty good but not the best. The ANC is, imo, one of the best in the earbuds market. As a person missing one arm, I struggle to put the buds back to the case, its not good a good design. Wireless charging is bad, putting case doesn't let me charge, no magnets for easy place down and charge indication. gonna need more improvement in Quality of Life.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hey Jean Oni, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand that the redesign of these earbuds does mean adjusting to new gestures and methods of maneuvering your earbuds. We would be happy to help you review options for wireless charging if you would like, and we have provided a link to the Samsung Support Team. You can reach them through chat to assist you one on one with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy Buds Pro 3 over hyped.
on August 4, 2024
Posted by: Luis
from Honolulu, Hawaii
Expertise:Expert
Verified Purchase:Yes
I do not recommend these headphones if you already have the Samsung Buds Pro 2. And if you do not have them then I recommend the Buds Pro 2 over the Buds Pro 3.
The good:
Their sound is fantastic. You can definitely hear the bass and music extremely clear. Also the noise canceling works better than many headphones I own.
The bad:
The headphones have a really smooth finish making them extremely slippery and prone to dropping. Luckily I have not dropped mine. It would be much better if they offered a matte finish. Also, the right headphone tends to not charge in its case. Even when the case is 100% full. I will randomly put on my headphones and my L will be 100% and the R will be like 21%. The battery life is also lower compared to its predecessor.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Luis, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it is to have a brand new device that is not operating as expected. We have provided a link to an article to help you with a secure fit, we have also provided a link to an article about the battery of your earbuds to help you with the charging speed and right earbud. Lastly, we have provided a link to the Samsung Support Team to provide further assistance and options that are available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Subpar
on August 4, 2024
Posted by: Nick
from Atlanta, Ga
Expertise:Expert
Verified Purchase:Yes
Since the first Buds, none otlf the newr models have fit well. Could be me but may not. The Buds3 Pro fall out while planking or doing push ups at the gym. Come off lose on my runs. Scary sight trying to fetch a Bud3Pro off the highway while running on the sidewalk. Kinda really disappointed. Hoped for something better on this newst tech. No bueno.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Nick, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable the fit of your earbuds are to you every day. We have provided a link to an article to help you with the placement of your earbuds for a secure fit, another link to a video to help you change the ear tips for a good fit of your earbuds. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you'd like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound!!!!
on August 4, 2024
Posted by: Lukec006
[This review was collected as part of a promotion.] These ear buds sound absolutely amazing. The battery is great and I love the pinch and swipe controls. Love the AI features samsung has implemented
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommended, premium in everything
on August 4, 2024
Posted by: Daniel P
from Aventura, Florida
Expertise:Expert
Verified Purchase:Yes
Better than the previous ones, Galaxy Buds Pro 3 offer excellent sound quality, very good noise cancellation and a very comfortable fit. They have a perfect integration with Samsung devices and its ecosystem, they have an improved battery life and intuitive touch controls, they are an excellent option for premium wireless headphones. Their construction is premium from every angle. Highly recommended.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase worth tradeoff
on August 4, 2024
Posted by: Darth
from Wa
Expertise:Expert
Verified Purchase:Yes
Upgrading is definitely worth it as the new version has a better sound profile compared to the previous one. Noise cancelation is also improved and it is actually noticeable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the best
on August 4, 2024
Posted by: ShaneAvon
from New York city
Expertise:Expert
Verified Purchase:Yes
It's well put together, better than before. Very stylish, blance sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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