Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,073 Reviews)
Rating breakdown 13,073 reviews
5 Stars
8,921
4 Stars
2,120
3 Stars
923
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,497 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Intisab
from Arizona
Expertise:Expert
Verified Purchase:Yes
Excellent sound quality and noise cancellation fuatures.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent sound, poor fit, subpar ambient sounds
on August 4, 2024
Posted by: Tmolina
from Los Angeles, Ca
Expertise:Expert
Decent quality. Buds Live are a better product than this. Sadly, those are discontinued. These buds have a fair battery life, closing in at 5 to 6 hours with constant playback. The ambient sound microphone needs tweaking; high pitch sounds or loud bangs sound more uncomfortable with the earphones on. Lastly, no matter what ear tips I use, these do not stay in my ears. Not very premium to be considered pros. This is coming from a loyal samsung fan. Buds Live are way better than this.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hello Tmolina, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable to your life every day your earbuds are to you. We would love to help you with the fit and features of your earbuds and help you have the best experience possible. We have provided links to articles to help you with the fit and audio quality of your earbuds. We also recommend doing a fit test with your earbuds, while they are in your ears and connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you continue to experience disruptions to your listening experience or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rudy
from OR
Expertise:Intermediate
Verified Purchase:Yes
Great sound and great fit. Love the light feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung hit a home run with the Galaxy Buds3 Pro
on August 4, 2024
Posted by: Biggie B
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Best version of Galaxy Buds yet! Love the voice controls and swipe volume control. Would recommend anyone with a previous version of the Galaxy Buds to upgrade NOW to the Buds3 Pro's.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Razulo
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I did not notice any sound difference under normal conditions. Sound under windy conditions was an issue. I couldn't hear anything. Battery last more than my previous buds2 pro.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hello Razulo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day regardless of the external environment. We have provided a link to the full device manual to help you with the audio settings as well as an article to help you with the ANC feature specifically. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tristan
from Miami
Expertise:Expert
Verified Purchase:Yes
Galaxy pro3 excellent noise cancelation and sound quality battery life is really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PurpleHeartd
Verified Purchase:Yes
They're fun to have... And I like all the new features. But the noise cancellation is not as good as on the buds pro 2.
Also, the tips that come on the seem a little big so I did try to change them and they began to rip. Yes that's why I was going so, I'll just decided to leave them alone until they fix the issue and I can replace them. The sound is really good though... I haven't used the AI functions yet.
Written by a customer while visiting Samsung US
Posted by: Jennifer
from NC
Verified Purchase:Yes
Sound quality is great. Stays in a lot better than the bud pro 3. Do not have to constantly readjust.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US