Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,072 Reviews)
Rating breakdown 13,072 reviews
5 Stars
8,921
4 Stars
2,119
3 Stars
923
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,497 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Robert v
from Stevenson, wa
Expertise:Intermediate
Verified Purchase:Yes
Theyre awesome and comfy. They fit well and i love the silver
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds 3 Pro have exceeded all my expectations. The fit is perfect, and the touch controls are very responsive. The audio quality is top-notch, especially for podcasts and music. Plus, the charging case is sleek and compact.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't perform as claimed.in ange and battery
on August 4, 2024
Posted by: Dan M
from Novato , ca
Expertise:Expert
Verified Purchase:Yes
Quality ear buds, but poor range and battery life. I expected the distance you can travel from your phone to be at least equal to all my previous ear buds. Music cuts out after 20' or only 10' if theres a wall between you. Left ear buds battery dies in around 2 hours. Right one last 20 minutes longer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Dan M, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how vital your earbuds are to you for a range of activities every day, and we would love to help you have the best experience possible with your device. For the Bluetooth connection of your earbuds we have provided links to two articles to help in this matter. We have also provided a link to an article about the battery of your earbuds, and to the Samsung Support Team. These experts can work with you directly through chat if these resources do not help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dc2003
Verified Purchase:Yes
Love these...keep getting compliments on them...love the no hands speak feature
Written by a customer while visiting Samsung US
Posted by: eDubble70
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
I've been waiting and waiting for the buds 3 to come out. Finally got me a pair. The come prepackaged with the medium sized ear tips installed. I'm a large size. I go to take the medium off and rrippp. Ruined. I'm like no worries, I'm a large anyway. Still sucks I won't have the medium tips anymore. Getting used to the positions of the slide and the bottom button took a little bit, but no big issue. For me the rest tips don't really sit right, no matter what size i used. They wouldn't stay put. I ordered foam tips used in airpod pro 2's. Perfection. The biggest thing i love about them is the backround noise canceling. I live about a quarter mile from a volunteer fire house. If you've lived by one you know what I'm about to say. When there is a fire call a loud siren wales, and I mean LOUD. I was on my porch on a call when the siren went off. The person i was on the call with didn't hear a thing. I was amazed. They didn't hear a thing. That there is the biggest selling point for me. I have 4 stats because of the ripped ear tip.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: WanB
from North Wales, PA
Expertise:Intermediate
Verified Purchase:Yes
The best Samsung Galaxy earbuds I’ve used. I have used buds pro and buds pro 2. So far the best buds pro in comfort and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tyler
from Richmond, VA
Expertise:Intermediate
Verified Purchase:Yes
Overall really good. Good sound, people can hear me better during calls with reduced background noise. My only issue with them is that it does not feel natural placing them back in the case. Sometimes if I am rushing, it can prove to be difficult to do quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Mythrus
from Bay Area, California
Expertise:Expert
Verified Purchase:Yes
Upgrade. Superior sound quality and fit. The Buds Pro 3 feels more secure. I really like the controls, especially the volume control it is very easy to use.
Thanks Samsung.
Thanks Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US