Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,072 Reviews)
Rating breakdown 13,072 reviews
5 Stars
8,921
4 Stars
2,119
3 Stars
923
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,497 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: LilyF
Expertise:Intermediate
Verified Purchase:Yes
They seem pretty solid. Build quality isn't perfect, I see a little gap in my right earbud vs the left but otherwise sound is good, connects quickly, etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Mark
Expertise:Expert
Verified Purchase:Yes
I love these buds. They are the best buds I've owned to date. They're even better when paired with my S24 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Caleb Fawcett
from Sumner IA
Expertise:Intermediate
Verified Purchase:Yes
Great product. I upgraded from the Buds2 Pro and would definitely recommend doing so.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cornelius
from Chicago
Expertise:Expert
Verified Purchase:Yes
Sounds good stays in the ear and comfortable. The light is just there lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BOLD
from United States
Expertise:Intermediate
Verified Purchase:Yes
Samsung is back! Great improvement on the call quality. I had a Vitamix blending on high right next to me, and the cake on the other end had no idea!! I set aside my AirpodPro2 👋🏼. Buds3Pro still sounds "tinny," but thats a minor sacrifice. The fit is very comfortable, ANC works great.
SAMSUNG: a MUTE functionality on calls or virtual platforms is an essential.
On the additional Samsung case, there is no cut out for the pairing button 😬
SAMSUNG: a MUTE functionality on calls or virtual platforms is an essential.
On the additional Samsung case, there is no cut out for the pairing button 😬
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: JW24
Verified Purchase:Yes
Controls are way to hard to use. Only gets 3 stars due to the sound quality.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 13, 2024
Hi JW24, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your device, and understand that the new pinch controls may take some adjustments if you have been previously used to the tap feature. We have provided a link to an article to help you with the audio quality of your earbuds, as well as to the full device manual if you are looking to adjust the audio profile in the equalizer to better align to your preferences. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Giovani
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Subject: how great this earbuds are
Dear samsung
I am writing to inquire about the ear tips for the Galería Buds 3 Pro. I recently purchased these earbuds and am very impressed with their performance. However, I am having difficulty changing the ear tips. The current size is not comfortable for my ears, and I would like to switch to a different size for a better fit.
Sincerely,
Giovani espana
Sincerely,
Giovani espana
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Kevin
from Nashville
Expertise:Expert
Verified Purchase:Yes
Love em, finally the stem earbuds for the galaxy family! Only a small ergonomic issue with where to grab the stem for the buttons. Still great!
I would recommend this to a friend!
Written by a customer while visiting Samsung US