Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,075 Reviews)
Rating breakdown 13,075 reviews
5 Stars
8,919
4 Stars
2,118
3 Stars
924
2 Stars
519
1 Star
595
78%of customers recommend this product.
(
3,497 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rich S
from CA
Expertise:Intermediate
Verified Purchase:Yes
The ear tips are barely thick enough to be considered rubber. I've never had a set of earbuds have the tips reverse themselves when removing them from my ears before. Also, a horrible high pitch whine will sometimes happen when inserting them into ear. Maybe that's from the noise cancellation? They do sound good so I am hoping performance improvements will immediately be sent out by update.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Rich S, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with any frustrations you are experiencing and help you have the best experience possible with your earbuds. With regards to the audio experience you mention when you are placing the earbuds, we have provided a link to a great article to help you with this directly. We have also shared a link to the full device manual and the Samsung Support Team if this experience continues and you would like assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: edsC
Expertise:Intermediate
Verified Purchase:Yes
Sounds very good and fits like Airpods. Best galaxy buds
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: K9nikita
from Mechanicsville VA
Expertise:Intermediate
Verified Purchase:Yes
More comfortable than buds 2 bud get constant popping sound when while using lawn mower which is annoying even with the noise cancelling on.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there K9nikita, thank you for your feedbac kon your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the usage of your new earbuds. We would be more than happy to help you with the popping you mention. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team and the full device manual to help you with the settings of your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Edgar
from Eastvale, CA
Expertise:Intermediate
Verified Purchase:Yes
I dont have no complaints with the buds i really love then.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dan13
from Denver
Expertise:Intermediate
Verified Purchase:Yes
Ok will see how it performs when driving my semi truck usually have to wear those big bulky haleadsets
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Stacey Brown
from Jacksonville FL
Expertise:Beginner
Verified Purchase:Yes
Wonderful Fit and great hearing experience. I enjoy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JayP
Verified Purchase:Yes
Like the sound quality. But every time if we squeeze the ear phones there is a loud squeaky noise which disrupts the hearing of the ear.
Response from Samsung USBy Social Commerce, August 13, 2024
Hello JayP, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are overall pleased with the audio quality of your earbuds, and we would be thrilled to help you troubleshoot the interruption to your listening experience you mention. We have shared a lihnk to the Samsung Support Team to help you directly in this matter. You can work with them directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sparks, NV
Expertise:Expert
Verified Purchase:Yes
Love these Buds3 Pros, they are the best Galaxy ear buds I've ever owned. I highly recommend them to anyone. Sound quality is good, call quality is fantastic and they fit well in my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US