Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,075 Reviews)
Rating breakdown 13,075 reviews
5 Stars
8,919
4 Stars
2,118
3 Stars
924
2 Stars
519
1 Star
595
78%of customers recommend this product.
(
3,497 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Love theNew Look, Miss the old features
on August 3, 2024
Posted by: Kingsman
from San Diego, CA
Expertise:Expert
Coming from the the first buds pro to these was a no brainer, love the new design. Only complaint would be the pinch feature, if they kept the touch pad these would be the best earbuds on the market for sure.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: OMajus
from California
Expertise:Intermediate
Verified Purchase:Yes
The sound quality and ease of use are phenomenal. The water resistance is much appreciated as well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Saturn
from IL
Expertise:Expert
Verified Purchase:Yes
The earbuds are extremely comfortable the blade lights are an amazing feature the active noise cancellation is excellent The ambient is very useful for what having conversations or for hearing the outside world when you're out and about overall the comfort is amazing the features are plentiful and there's a lot to love with these earbuds Good job Samsung as always!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DorianGray
from Yonkers, N.Y.
Expertise:Intermediate
Verified Purchase:Yes
These Galaxy Buds3 Pro have an amazing sound quality, especially with the equalizer to customize my soundtracks. They charge fast in the case a few times if i am out and about all dayjamming to music and talking all day. The noise canceling feature is great, as well as the siren feature and when i am talking to lower the volume. My only complaint is that on the Ambient Sound Setting, it drains the battery super fast. And i took them on a real hard test run listen to music for 4 hours straight from a full 100% charge, they went dead and i had to put them in the case to charge for 30 minutes for a full charge. So i don't use the Ambient Sound and i plan ahead if i want to listen to music all day. Oh, pairing my music with friends so they can all listen to my music is dope!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nek08a
Verified Purchase:Yes
Buds are great but my right bud doesn't charge all the way to 100% somerhing is off
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Nek08a, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the battery of your device. We have provided a link to an article to help you with this matter at your convenience. We have also shared a link to the Samsung Support Team and warranty information for your device. We hope you'll reach out to them at your convenience if you would like additional assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Ckk hi
from Hawaii
Expertise:Expert
Verified Purchase:Yes
Battery life is too short. 2 hours less than my Bose and Siny
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on August 3, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI features help with day to day activities and the hands free features help when driving around
Value
5
Written by a customer while visiting Samsung US
Posted by: Tony
from Ntx
Expertise:Expert
Verified Purchase:Yes
My 2pro was way better!!! I shouldn't have traded them in for these. These keep popping out of my ears randomly. They are bulky and don't fit well. The sound is decent but they keep falling out I doubt these will last!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hi Tony, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you with the audio quality and fit of your earbuds. We have provided a link to an article to help you with the placement of your earbuds, as well as a video to help you change the ear tips of your device to get that secure fit. You can also perform a fit test with your earbuds in your ears and connected in the Samsung Wearables App. With regards to the audio quality, we have provided a link to an article to help you with this feature, and a link to the Samsung Support Team has been provided to help you if any of these experience continue or you have additional frustrations with which you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US