Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,074 Reviews)
Rating breakdown 13,074 reviews
5 Stars
8,918
4 Stars
2,118
3 Stars
923
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Phil
from Saginaw, MI
Expertise:Intermediate
Verified Purchase:Yes
I like them, however, the silicone ear covers rip easy. Could have done better there.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Marcelo
Verified Purchase:Yes
amazing sounds and volume control, light bar is cool and the noise cancelling is better than the buds pro 2
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Beninlexington
from Lexington
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and volume range. The battery lasts as long as my Galaxy buds 2, which means I only have to charge them a couple times a week. The stems fit in my ear and stay in better than the stemless GBP2 and I've worn them for as long as 3 hours without any discomfort or pressure. I haven't tried the translation feature yet and I don't often use the noise cancelling, so I can't really speak to those aspects. Overall, I'm happy with the purchase and would recommend them to others that had difficulty keeping the GBP2s in there ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Just the tip of the iceberg on how bad these are.
on August 3, 2024
Posted by: Bill
from USA
Expertise:Expert
Verified Purchase:Yes
Horrible design! Tried to change the ear tips on two different sets and they broke. Even followed their video and still came apart. Could never get a good seal, testing the fit quality failed every time. There is so much more wrong with them, I just don't have enough room to write.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 13, 2024
Hi Bill, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the durability, fit, and full functionality of your earbuds are to you every day. We have available to offer peace of mind Customer Care+, and we have provided a link if you are interested in exploring this option. We have also provided a link to the Samsung Support Team to offer additional assistance after you have watched the video and followed all of our troubleshooting instructions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Rowan
from Gloversville, NY
Verified Purchase:Yes
Love the crystal clear sound quality, both when I'm listening to music and when I'm talking to my friends. I made a video walking home at night for a friend and right away she commented on the ambiance of sound - she could even hear the cicadas buzzing in the back (though tbf those guys are pretty loud, LOL) while the overall quality of sound still prioritized my speaking voice, even when my phone was held at a good distance from me.
I apologize, I don't know much tech speak, but the difference from the buds2 to the buds3 is palpable and I have no regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Keith B
Verified Purchase:Yes
Great Sound, love the voice controls! Great Price!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: David
Expertise:Expert
Verified Purchase:Yes
Amazing noice cancelation. Sound quality is good but not excellent. Wear is very comfortable.
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Posted by: Cheyenne
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
These are the best buds I've ever had. I had the buds live and the buds 2 pros and these are the best by far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US