Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,069 Reviews)
Rating breakdown 13,069 reviews
5 Stars
8,913
4 Stars
2,118
3 Stars
923
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Scott
from Bristol, Ct
Verified Purchase:Yes
These are definately a step up from the buds pro I had before. The sound is great. For something so small it has good bass. They fit my ear exceptionally well. Very comfortable fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Didn't think I'd like them due to the stem design but these new buds are excellent, upgraded sound quality from my buds pro 2, very comfortable and new features and gestures and the added custom Eq.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: B A Mitchell
from Pleasant Grove UT
Expertise:Intermediate
Verified Purchase:Yes
Great sound and mic. Hate the form factor. They do not stay in my ears i wish they still had the silicon wing. They are clunky getting in and out of the case with the "fin"
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy Social Commerce, August 12, 2024
Hey B A Mitchell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you acheive the ideal fit of your earbuds and have the best experience possible. We have provided a link to an article to help you with the placement of your earbuds, and a video to help change out the ear tips for the size that best fits your ears. You can also perform a fit test with your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: The Bx Kid
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
Great fit, great bass, great noise canceling, & great ambient sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vald
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Bud pro 3 is a significant improvement over bud pro 1. Fit, sound and anc features. The only issue I have is limited functionality for iOS. The only other issue is the style looks cheap.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Roko621k
from New York
Expertise:Expert
Verified Purchase:Yes
I guess I got lucky, I got them early. What can I say, I got a perfect unit. I love them, so many good things about these buds. The sound is amazing, once I did my custom EQ, I am not a heavy bass person, you miss to many things in the background with the bass up. You can identify each and every instrument when turning down the bass.
The killer feature on these buds is VOICE COMMANDS without a wake word. I did have a problem with music skipping to the next track in my Playlist with a popping sound, a song would never finish before I would hear the pop then it would skip to the next track. I fixed it by turning off voice commands then turning it back on. Super comfortable to wear for long stretches!
The killer feature on these buds is VOICE COMMANDS without a wake word. I did have a problem with music skipping to the next track in my Playlist with a popping sound, a song would never finish before I would hear the pop then it would skip to the next track. I fixed it by turning off voice commands then turning it back on. Super comfortable to wear for long stretches!
They are the best buds I have ever owned and I have had many.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lj ebon
from Cleveland, ohio
Expertise:Expert
Verified Purchase:Yes
Amazing quality. Totally worth the upgrade from the pro 2. Better everything!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mark2341
Verified Purchase:Yes
First of all, when doing an earbud fit test, I could not get a good fit using any of the provided tips (this was according to the app). Although when in my ear, I don't understand why it's a poor fit, it seems to be okay for sound and staying power in my ear.
The earbud tips are absolute garbage! When conducting the fit test, one each of the large and small tips tore apart at the base, leaving part of the tip on the earbud, so now my only good set of tips is the middle size.
The earbud tips are absolute garbage! When conducting the fit test, one each of the large and small tips tore apart at the base, leaving part of the tip on the earbud, so now my only good set of tips is the middle size.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 12, 2024
Hey Mark2341, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new device that is not functioning as expected. We have shared a link to a video we have to help you with changing the ear tips of your earbuds. We have also shared a link to the Samsung Support Team to help you with the ear tips that have been damaged during use. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US