Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,065 Reviews)
Rating breakdown 13,065 reviews
5 Stars
8,910
4 Stars
2,118
3 Stars
922
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Overall, they’re okay.
on August 2, 2024
Posted by: Frow323
[This review was collected as part of a promotion.] The fit is good and the sound quality is excellent. The only downside is the battery life. My previous earbuds, the Buds 2 Pro, had a much better battery life, only needing to be charged every 2-3 days. With the Buds 3 Pro, I need to charge them every day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ANC!!
on August 2, 2024
Posted by: Arty77
[This review was collected as part of a promotion.] At work there's an industrial ice machine outside my office and I was surprised how well it silenced the annoyingly loud ice machine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound
on August 2, 2024
Posted by: Jpjamke
[This review was collected as part of a promotion.] Sharpest sounding mics & ear buds yet from samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent ear buds
on August 3, 2024
Posted by: Jbald11
[This review was collected as part of a promotion.] I love these new galaxy 3 pro earbuds.
They switch smoothly between my Samsung tablet and phone, sounds quality is more refined and overall better that the 2 pro.
I use them to talk on the phone everyday and steam programs. Battery holds up great and they charge fast on the case.
They also look great and are very comfortable...I wear at least one all day.
They switch smoothly between my Samsung tablet and phone, sounds quality is more refined and overall better that the 2 pro.
I use them to talk on the phone everyday and steam programs. Battery holds up great and they charge fast on the case.
They also look great and are very comfortable...I wear at least one all day.
I definitely recommend them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great call quality, terrible ANC
on August 3, 2024
Posted by: Ryan
Expertise:Expert
I traded in my Buds2 Pro for the 3 Pro. I like them, but it's hard to get used to the pinching instead of tapping the bud to play/pause or change tracks, and the stems are difficult to hold onto cause of their weird shape. My only other issue is the ANC. I swear my Buds 2 Pro was much better at canceling out sound. Sometimes I have to go to the settings to verify it's on cause I can hear just about everything around me. I know it's not judt me cause I've used the "do you have a good sound seal" feature. These are the only buds where I had to constantly adjust them to get it to say I have a good fit. With my 2 Pro, I couldn't hear ppl 6 ft away speaking. It's almost like when my Buds Live were in ANC. Im also pretty shocked that they haven't updated the S24 Ultra to work with the translation yet. It's their current flagship (bar shaped) phone. I speak multiple languages and would love to speak French to someone who doesn't understand it. Overall their great, but there are a few things they could have fine tuned and upgraded. I can't wait for the Buds 4 Pro to come out so I can trade them in. I'd return them if I knew I could get my 2 Pro back.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Ryan, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. WE completely understand how important that full immersion in to your audio is to you and we would be happy to help you with this matter. We have shared a link to an article to help you with the ANC feature. We have also shared links to get the ideal fit and seal of your earbuds in your ears. Lastly, we have provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Aznaldo34
Expertise:Intermediate
Verified Purchase:Yes
Love it. Nice design, light weight, clear sound, lots of features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SrKM
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great sounding pro earbuds. Excellent noise cancellation. Great adaptive sound for environment. I don't use the touch controls as much but this is actually more comfortable in my ear than the previous Galaxy Buds 2 Pro earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Justin248
from South dakota
Expertise:Intermediate
Verified Purchase:Yes
Best noise canceling earbuds I've ever owned. Highly recommend. Super comfortable also.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US