Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,065 Reviews)
Rating breakdown 13,065 reviews
5 Stars
8,910
4 Stars
2,118
3 Stars
922
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Doesn't block wind at all, impossible to use
on July 31, 2024
Posted by: kakat
The wind noise is insane on all modes. Impossible to even go outside and walk!
Response from Samsung USBy Social Commerce, August 9, 2024
Hello Kakat, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable the ANC setting of your earbuds is to your total immersion in your listening experience. We have provided links to three articles we believe will help you with this experience. We have provided a link to an article to help you with the fit of your earbuds, a video to help change the ear tips to a larger or smaller size to help with the seal of the earbuds. Lastly, we have provided a link to an article about the ANC feature of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues and you'd like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jrondeau
Verified Purchase:Yes
Hope to get them soon when i do I'll put a more in depth review
Written by a customer while visiting Samsung US
Posted by: Kevin
from Bayonne, NJ
Expertise:Intermediate
Verified Purchase:Yes
I love the buds 3,the dynamic option for the equalizer sounds great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung will remain at the forefront
on August 1, 2024
Posted by: Desho0o
[This review was collected as part of a promotion.] One of the undisputed best devices that you can own, from phones to headphones to televisions. Whatever you own, you are privileged to own a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! These are special.
on August 1, 2024
Posted by: GrantC
[This review was collected as part of a promotion.] I absolutely adore these earbuds! I've been waiting for an AirPods quality pair of true wireless earbuds on Android and these are finally them. I've tried many different earbuds from the likes of Sony and Bose and even Samsung's previous earbuds but nothing comes even close to the quality of both build and sound with these.
One thing that I don't like is that they advertised heavily the galaxy AI integration with the translation, however this feature has not been released at launch which is sad to see it so heavily advertised when it is not yet available.
Overall these are my favorite earbuds of all time and I highly recommend them to anyone looking for quality earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New design style
on August 1, 2024
Posted by: Kimberley1123
[This review was collected as part of a promotion.] Initially, I wasn't sure if I'd like the new design with the stem that's similar to the other brand, but after having them for a few weeks they've grown on me.
Seems my calls are clearer to people I speak with and using them during video calls have been great and they connect with ease too.
Overall I'm happy I upgraded the previous Buds I had.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lisa B
from New York
Expertise:Intermediate
Verified Purchase:Yes
Buds 3 pro is really great. I love the new design and sound quality. The case provide security with click lock. Most importantly, they doesn't fall out my ear easily like buds pro 2. My only concern is put inside the case. The pointed shape make it difficult to put inside if your not looking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on August 1, 2024
Posted by: Alnassiry
[This review was collected as part of a promotion.] This is by far the best buds I ever owned.
I like the sound clarity, the beat, the base. It is so crisp and nice.
I also like to mention the sound insulation, it is on another level of the technology. I love it.
Now for the most important new feature. The AI. For once, I managed to make a call and talk to my daughter in law in her native language. She is Japanese...now that is something. A real big leap in communication.
Simply the best
I like the sound clarity, the beat, the base. It is so crisp and nice.
I also like to mention the sound insulation, it is on another level of the technology. I love it.
Now for the most important new feature. The AI. For once, I managed to make a call and talk to my daughter in law in her native language. She is Japanese...now that is something. A real big leap in communication.
Simply the best
Value
5
Written by a customer while visiting Samsung US