Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,527 Reviews)
Rating breakdown 13,527 reviews
5 Stars
9,235
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Nice Sound - With a Constant Right Ear Click
on December 11, 2025
Posted by: DBett
from Maine
Expertise:Intermediate
Verified Purchase:Yes
I bought these as an upgrade to another older set of buds because one bud was always cutting in and out. These have good sound, but my right bud has an annoying click that I find distracting and I hear constantly. If it wasn't for that, I'd give them 5 star rating. But that click plagues me.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy R&R, December 15, 2025
Hey there DBett,
We’re happy to hear you enjoy the sound quality of your Galaxy Buds3 Pro and thank you for informing us about the clicking sound in the right ear. The Buds3 Pro are designed for balanced audio with precise tuning, and your feedback helps us maintain consistent performance for all users. For the clicking sound, please contact our Samsung Support Team so we can further diagnose the issue with your Galaxy Buds3 Pro. Thank you for being a part of the Samsung family and sharing your feedback.
-Ty
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We’re happy to hear you enjoy the sound quality of your Galaxy Buds3 Pro and thank you for informing us about the clicking sound in the right ear. The Buds3 Pro are designed for balanced audio with precise tuning, and your feedback helps us maintain consistent performance for all users. For the clicking sound, please contact our Samsung Support Team so we can further diagnose the issue with your Galaxy Buds3 Pro. Thank you for being a part of the Samsung family and sharing your feedback.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Over priced and a terrible design
on December 13, 2025
Posted by: Charles
from Sidney, Ohio
Expertise:Intermediate
The battery life of these ear buds is terrible. I use to get 6 plus hours while using active noise canceling on my bud2 pros, while using one ear buds I could nearly get through a full day of work. I also didnt have issues with the bud2s dropping Connectivity while and cutting in and out while using them. The sound quality is about as good as the previous generation but the comfort is less then the previous. In other words it doesn't matter the rest of the feature when I can't get 4 hours of play time without using ANC with one earbud in. And I case does a single charge on the buds and its out of battery, so in short unless you plan to leave them on the charger allday everyday and only use them once in a blue moon they are an over priced paper weight
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R, December 15, 2025
Hello Charles,
Thank you for sharing your insights on the Galaxy Buds3 Pro. These earbuds are built for premium sound, extended battery life, and seamless Galaxy connectivity. Your detailed feedback on comfort and connection stability helps guide future improvements. We appreciate your thoughtful review and ongoing loyalty to Samsung.
-Ty
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Thank you for sharing your insights on the Galaxy Buds3 Pro. These earbuds are built for premium sound, extended battery life, and seamless Galaxy connectivity. Your detailed feedback on comfort and connection stability helps guide future improvements. We appreciate your thoughtful review and ongoing loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Srivalli Davuluri
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is ok but when am doing workout like walking and running it's falling down and my ears are short it's doesn't fit my ears ,if you put too long my ears getting hurt and am experiencing headache
Response from Samsung USBy R&R, December 15, 2025
Hey Srivalli Davuluri,
We value your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver precise sound and everyday comfort. Your input on fit and comfort helps our teams improve design features to provide a secure fit for different ear shapes. Thank you for being part of the Samsung family and sharing your thoughts.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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We value your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver precise sound and everyday comfort. Your input on fit and comfort helps our teams improve design features to provide a secure fit for different ear shapes. Thank you for being part of the Samsung family and sharing your thoughts.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Not the quality as expected from samsung design
on December 18, 2025
Posted by: Ccooo
from Chicago
Expertise:Expert
Verified Purchase:Yes
Battery dies quick and the not what expected for the price
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, December 26, 2025
Hello Ccooo,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Battery life is crucial for daily listening. These earbuds aim to offer balanced sound, dependable connectivity, and smart features. Although Samsung earbuds are designed for all-day use, their battery performance and charging speed depend on the model and how they are used. The Galaxy Buds3 Pro provide up to 26 hours of playback on a single charge, which increases to 30 hours when using the fully charged case. To extend battery life, you can take simple actions: keep the earbuds in their case with the lid closed when not in use, modify notification settings in the Galaxy Wearable app on your phone, or use the Galaxy Buds app on iOS. Using features thoughtfully also helps conserve power. For additional tips on maximizing battery life, refer to the online guide linked below. We value your feedback and appreciate your choice of Samsung audio products.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Battery life is crucial for daily listening. These earbuds aim to offer balanced sound, dependable connectivity, and smart features. Although Samsung earbuds are designed for all-day use, their battery performance and charging speed depend on the model and how they are used. The Galaxy Buds3 Pro provide up to 26 hours of playback on a single charge, which increases to 30 hours when using the fully charged case. To extend battery life, you can take simple actions: keep the earbuds in their case with the lid closed when not in use, modify notification settings in the Galaxy Wearable app on your phone, or use the Galaxy Buds app on iOS. Using features thoughtfully also helps conserve power. For additional tips on maximizing battery life, refer to the online guide linked below. We value your feedback and appreciate your choice of Samsung audio products.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Mark
from MN
Expertise:Expert
Verified Purchase:Yes
The sounds is great, the comfort and staying in my ears is a struggle. Ive tried all 3 buds sizes and have yet to find any that are comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R, December 23, 2025
Hello there Mark,
Thank you for sharing your experience with the Galaxy Buds3 Pro. High-quality sound is a core aspect of the Galaxy audio experience. Your feedback emphasizes the importance of comfort during extended listening. We value your insights and appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. High-quality sound is a core aspect of the Galaxy audio experience. Your feedback emphasizes the importance of comfort during extended listening. We value your insights and appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Still think buds 2pro and buds pro sounded better
on December 24, 2025
Posted by: Mehh
Great sound quality, fit could be better, connectivity is awesome, design of the ear buds in the case is awful, I can't tell you how many times I've dropped the buds trying to spin them for them to charge. If you were going to copy air pods, at least copy the ease of use too.
Features
5
Performance
4
Design
2
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hola Mehh,
Thank you for providing such detailed feedback on the Galaxy Buds3 Pro. It’s great to hear that strong connectivity and sound quality meet your expectations, as they are key strengths. Personal preferences for handling and fit can differ, and your experience highlights how daily use impacts overall impressions. The Galaxy Buds3 Pro continue to deliver advanced audio and smart features for dedicated listeners. We appreciate your choice of Samsung.
-Ty
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Thank you for providing such detailed feedback on the Galaxy Buds3 Pro. It’s great to hear that strong connectivity and sound quality meet your expectations, as they are key strengths. Personal preferences for handling and fit can differ, and your experience highlights how daily use impacts overall impressions. The Galaxy Buds3 Pro continue to deliver advanced audio and smart features for dedicated listeners. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Klypzz
Verified Purchase:Yes
Am giving it 4 stars due to the features...it's nice features wise...but it's not meeting the described battery life while using those said features and continuous music time...lasts about 4.5 hours of continuous music play and just using the hands free skip and repeat options. Also the clarity of the music is just OK, that's with 1 headset in an ear at a time
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hey there Klypzz,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Mario A
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
These are some dang good earbuds! I cant hear diddly squat whenever I put them in (even without music playing) they are extremely comfortable as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Howdy Mario A,
Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung.
-Ty
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Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US