Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,062 Reviews)
Rating breakdown 13,062 reviews
5 Stars
8,908
4 Stars
2,118
3 Stars
922
2 Stars
519
1 Star
595
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
More features more quality
on July 29, 2024
Posted by: RacsoB
[This review was collected as part of a promotion.] I use them all day I wished more batery life but I have to say they are much more than I expected the IA help me a lot I loved all features especially voice control.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on July 29, 2024
Posted by: Ruff1979
[This review was collected as part of a promotion.] I use my buds everyday at work and home to listen to podcasts and music I'd be lost if I didn't have them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound is greatly improved
on July 29, 2024
Posted by: BuggzanAmericanTechlover
[This review was collected as part of a promotion.] I seem to not be able to change the earbuds. In review videos, it says it comes with change of earbuds, but I tried to pull them out and doesn't seem like it comes out and I looked in a box and it doesn't seem like extras come in a box. I don't know if that's just mine or if I got a different version, but yeah. That was weird. I wanted to change the earbuds because one side fits in my ear on that, I guess medium size but yeah, the other side does it. So i'm constantly pushing it back in when i'm riding on public transportation.
Other than that, the sound quality is great.I can almost compare it to sony and sony's been great on sound quality for years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New style even better sound
on July 29, 2024
Posted by: Sheydee
[This review was collected as part of a promotion.] The sound is amazing and I love the new fit but the best part is the AI language translation. It's new so there are a few quirks but it works! I tried German and Spanish. Cannot wait for Finnish!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one out there
on July 29, 2024
Posted by: Pookiee2269
[This review was collected as part of a promotion.] The nice part about it it does do everything you wanted to be with the additional attachment for the keyboard and the pin you can draw you can type you can do everything as a small computer without spending a huge price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 29, 2024
Posted by: Markulas
[This review was collected as part of a promotion.] Galaxy 3 buds pro . Have excellent sound . Improved battery life . The microphone has excellent noise cancelation and ambient sound is improved. AI features are helpful.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mikhail V
from North of Seattle
Expertise:Intermediate
Verified Purchase:Yes
Nice all around earbuds, we are intuitive with their settings you don't have to do a lot of customization, they sound good, and while I have a smartphone I plan on using them, since I would not get airpods since they don't go as well on Android I am glad Samsung provides these as an alternative that I think are much better suited for a Samsung device than those are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Highly Anticipated - Highly Disappointed
on July 29, 2024
Posted by: RockyRod
[This review was collected as part of a promotion.] After receiving my galaxy buds 3 pro and using they daily for a week. I've experienced so many issues. For 1, the sound quality was great until changing my sound to ambient sound and that'd when the problems began. I started to experience static noise coming from the left bud. I was told by samsung support to reset and repair the device, however the static sound happend again. Also had alot of disconnected calls and bad connection between the buds and phone. I hope these issues fixed because I really liked the new style buds.
Value
3
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there RockyRod, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your earbuds are to you every day. We would love to help you troubleshoot the audio quality and connection of your earbuds. If these resources do not help you resolve these matters, we also have provided a link to the Samsung Support Team to help with additional troubleshooting options. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US