Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,527 Reviews)
Rating breakdown 13,527 reviews
5 Stars
9,235
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jake T
Verified Purchase:Yes
Awesome upgrade from the last model. Sound canceling has improved and is ideal for a loud job site. With the watch and the air buds i never have to tske my phone out. No digging around under my tool bag to pulk out a phone only to see its a telemarketer. I love them and highly recommend them.
Written by a customer while visiting Samsung US
Customer Rating
2
Charger Case
on November 14, 2025
Posted by: Bsanti00
Earbuds have great sound quality and battery life. They connect quickly to your phone and do very well to block outside noise. The Earbuds are comfortable even after a couple hours of use.
Biggest flaw is the charger Case. This is now my 2nd pair and both cases just never worked properly. Even though the earbuds and Case were both dry and clean, the charger Case just wouldn't charge my earbuds.
Biggest flaw is the charger Case. This is now my 2nd pair and both cases just never worked properly. Even though the earbuds and Case were both dry and clean, the charger Case just wouldn't charge my earbuds.
Response from Samsung USBy R&R, November 18, 2025
Hello Bsanti00,
It’s wonderful to hear that you enjoy the sound quality, comfort, and noise reduction of the Galaxy Buds3 Pro; these are precisely their intended features. Your insights about the charging case offer valuable context. The case is designed to be a dependable power source, enabling long listening sessions and quick transitions during the day. Your experience indicates that the connection wasn’t always stable, and we take this seriously as we work to enhance the overall Buds series. We appreciate your balanced feedback on what works well and what could be improved. Thank you for being a loyal Samsung customer!
-Ty
Samsung Support
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Samsung Community
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Facebook
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It’s wonderful to hear that you enjoy the sound quality, comfort, and noise reduction of the Galaxy Buds3 Pro; these are precisely their intended features. Your insights about the charging case offer valuable context. The case is designed to be a dependable power source, enabling long listening sessions and quick transitions during the day. Your experience indicates that the connection wasn’t always stable, and we take this seriously as we work to enhance the overall Buds series. We appreciate your balanced feedback on what works well and what could be improved. Thank you for being a loyal Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not so good charger case
on November 16, 2025
Posted by: Jinhee
from Texas
Expertise:Beginner
I love the noise cancellation and sound. It fit comfortable. However, I bought this in February, my charger case already broken. Cannot use it unless buy another case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tammy C
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Sounds great, blocks unwanted back ground noises. Unfortunately it keeps sliding out of my ear. Apparently it didn't come with the sizing ear pieces. Not sure where those went but I didn't get them in the box.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Breezy758
from San mateo, California
Verified Purchase:Yes
Great earbuds, just as great if not better than the other well-known brand. Definitely glad i got them
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good overall
on November 22, 2025
Posted by: Mattmo
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 deliver a strong overall experience especially if you're already in the Samsung ecosystem. The sound quality is impressive with decent bass not overpowering but full and punchy enough to enjoy music, movies, and workouts. The noise canceling is pretty good, blocking out most background noise and making them great for commuting or focusing. In my experience, the phone convos aren't always too great specifically with loud background noise. Comfort wise, they stay in the ear pretty well during daily activities. However, once you start sweating heavily like during intense workouts the buds tend to slowly slip out and need to be readjusted occasionally.
Connectivity is one of their biggest strengths. Pairing is instant, switching between Samsung devices is seamless, and the Bluetooth range reaches far without cutting out. When paired with a Samsung phone or tablet, features like Auto Switch, Galaxy Wearable controls, and spatial audio work flawlessly, making them shine within the Samsung ecosystem. Overall, the Galaxy Buds Pro 3 are a great choice for Samsung users who want solid sound, strong ANC, Galaxy ai, and smooth connectivity with only minor drawbacks.
Connectivity is one of their biggest strengths. Pairing is instant, switching between Samsung devices is seamless, and the Bluetooth range reaches far without cutting out. When paired with a Samsung phone or tablet, features like Auto Switch, Galaxy Wearable controls, and spatial audio work flawlessly, making them shine within the Samsung ecosystem. Overall, the Galaxy Buds Pro 3 are a great choice for Samsung users who want solid sound, strong ANC, Galaxy ai, and smooth connectivity with only minor drawbacks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good but flawed
on November 25, 2025
Posted by: Joeyb425
[This review was collected as part of a promotion.] I enjoyed these. But then they stopped charging saying that there is debris in the charger. I cleaned it multiple times and it still doesn't work.
I see there has been charging issues with them from others as well
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hello there Joeyb425,
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works amazingly!!! Hard to handle in hands tho.
on November 25, 2025
Posted by: MrSuicidal
[This review was collected as part of a promotion.] I love the Galaxy Ai which I've set as my right ear buds quick menu for gemini! These buds are the best, especially on sale! Now picking them up to put in the charger case is awkward because the shape however who even cares when they work so immaculate!
Value
4
Written by a customer while visiting Samsung US