Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,527 Reviews)
Rating breakdown 13,527 reviews
5 Stars
9,235
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: E J D
from Eastern Ohio
Expertise:Intermediate
Verified Purchase:Yes
My old Buds 2 perform better or just as good as these, especially for noise canceling. Somewhat prone to falling out despite changing and positioning numerous ways.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, October 21, 2025
Hey E J D,
Thank you for taking the time to share your thoughts on your Galaxy Buds3 Pro. Galaxy Buds2 are pretty awesome; however, the Galaxy Buds3 Pro are packing a powerful punch. If it's more about the fit, we can help. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (linked below). Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. Find out more about how to properly wear your Galaxy Buds3 Pro by checking out the article linked below. We thank you for your feedback and are happy to have you as part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share your thoughts on your Galaxy Buds3 Pro. Galaxy Buds2 are pretty awesome; however, the Galaxy Buds3 Pro are packing a powerful punch. If it's more about the fit, we can help. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (linked below). Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. Find out more about how to properly wear your Galaxy Buds3 Pro by checking out the article linked below. We thank you for your feedback and are happy to have you as part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable for the gym.
on October 22, 2025
Posted by: Ucantiques
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are very comfortable for wearing in the gym. The Galaxy AI noise reduction helps hide the noises of the gym without having to crank the volume of your music or book on tape to an absurd level. Easy to control and wireless charging makes them easy to use and care for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are different
on October 28, 2025
Posted by: Lauraleottie
[This review was collected as part of a promotion.] The first bud I had were Samsung's Buds FE and having never experienced noise canceling headphones or ambient sound, they blew my mind. But the difference between the FEs and the Buds3 Pros is subtle and yet sophisticated. If you turn your head to the side, they adapt their listening in the corresponding ear. They very accurately help me control the volume and pitch of my own voice, which has been something I have struggled with my entire life. The volume you can control by running your finger up or down the long piece. The clean, crisp sound they produce. The weight of the Buds and the case just makes them feel solid and high quality. Im still learning all about everything the Buds are capable of and just in the limited time I have been using them (about an hour), they have already surpassed what I could have envisioned. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Music quality is really good but battery is poor 😔 overall good buds
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
5/12
on November 1, 2025
Posted by: Vlad
from San diego
Expertise:Expert
After a month, the left earpiece stopped charging; it charges when it feels like it.
The right one works. Sometimes it doesn't connect right away. They discharge quickly; I don't have enough battery to listen to anything in the background.
The right one works. Sometimes it doesn't connect right away. They discharge quickly; I don't have enough battery to listen to anything in the background.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, November 3, 2025
Hey there Vlad,
Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market
on November 2, 2025
Posted by: Reverse
[This review was collected as part of a promotion.] These buds are seriously the best I've ever used, the Galaxy AI is just mind-blowing. The noise canceling is awesome, and the sound is super loud and clear. The mic's good too, nobody ever complains about it. My favorite thing is the seamless switch with voice commands, it's wild! I can be watching a movie on my Galaxy Book 5 Pro with that amazing AMOLED display, and when a call comes in, it pauses and switches right to my phone. I just say "Answer Call" and it answers! Then, as soon as I'm done, it switches back to my laptop and the movie picks up. I totally love this ecosystem ❤️.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, better features
on November 4, 2025
Posted by: Darkniss
[This review was collected as part of a promotion.] Galaxy AI is here and available to your ears. The real-time translator feature is actually surprisingly decent, I can see myself using this a lot for travel. It's not perfect, but for casual conversations, it's a game-changer. The other AI features are cool too, making things feel a bit more futuristic. Definitely worth checking out if you're curious about the latest tech.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
probably best buds I used
on November 4, 2025
Posted by: Sireban
[This review was collected as part of a promotion.] Nice sound and features overall, automatic ambient sound works perfectly. After a year of usage, one bud started having issues with charging, looks like some issues with charging contacts.
Value
4
Written by a customer while visiting Samsung US