Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,025 Reviews)
Rating breakdown 13,025 reviews
5 Stars
8,882
4 Stars
2,111
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: JP Germishuizen
Verified Purchase:Yes
Always good to Upgrade, waiting for my Buds 3 Pro... Super excited.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: JeHi
Expertise:Intermediate
Verified Purchase:Yes
First, I am coming from the Buds2 pro. The sound quality is awesome. Fit is different and the controls will take some getting used to. The learning curve because of the shape change is steep but I hope I will get the hang of it soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Buff
from Beaufort, SC
Expertise:Intermediate
Verified Purchase:Yes
I had very high hopes for these, and really wanted to like them, but I think they will be relegated to occasional office work. They are comfortable, and I really like the controls on the stems, vice touch controls. A little awkward to put in the case, but after a few times you get used to the angle. The deal breaker for me is the poor anc. For general day-to-day walking around, but anything that produces any kind of louder noise is getting through. Case in point; I wore them while mowing the lawn yesterday and it was almost like the anc was off. I stopped to check several times and sure enough, anc was on and adaptive was off. Just not as good as the buds pro 2, which is unfortunate. Also, while weed eating the yard there was a crackling sound when I hit the grass or anything solid, like the sudden louder sound caused some kind of distortion.
All in all, they are solid for every day use. Just don't expect better performance than the buds 2 pro, which I will be going back to until and unless they address these glaring issues.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hi Buff, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are happy to hear you found the earbuds comfortable to wear and the stems easy to use. We have provided a link to an article about the ANC feature of your earbuds to help you in this matter. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Paul
Expertise:Intermediate
Verified Purchase:Yes
Earbuds sound great when playing music, etc. The microphone for Windows computers still has massive issues. The mic does not pick up your voice and no one on the other end can hear you. Seems to be a well documented issue with Samsung that has been around for generations with little to no fix
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hello Paul, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you trobleshoot this matter with the microphone of your earbuds. Without knowing what software on your computer you are using for your calls, we have provided a link to the Samsung Support Team. They can work with you one on one to determine where this matter may be occuring and works towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Scoam
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
I love the fit and the sound and they're fairly user intuitive, overall they're really great except for the battery life. Several models before have had longer lives in my experience. The best I have gotten so far out of one charge has been about 5 hours but I've gotten as little as two and a half and three.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
1
Written by a customer while visiting Samsung US
Posted by: John S
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
The best sounding buds from Samsung so far. I own the buds live and they're good for quiet areas and when you want to hear your surroundings. I traded in my Buds Pros for these because they kept falling out of my ears no matter what I tried. These buds fit securely and sound amazing. Full balanced sound with punchy bass. Great software and features. The best buds by Samsung by far in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: D Boudreau
from Florida
Expertise:Expert
Verified Purchase:Yes
So far loving everything about these buds. Very comfortable, phone call quality excellent, people I am speaking with commented how much better I sounded on the call and I was on the Interstate! Sounds fantastic and battery life is great. Only thing I have not been able to test yet is the real time translation. Hoping to check that feature out soon.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LLCoach123
Verified Purchase:Yes
Great Buds. However be careful trying to change the tips as the tear super easy. Definitely a design flaw
I would recommend this to a friend!
Features
5
Design
2
Written by a customer while visiting Samsung US