Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,025 Reviews)
Rating breakdown 13,025 reviews
5 Stars
8,882
4 Stars
2,111
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Ca
Expertise:Expert
Verified Purchase:Yes
I appreciate the quality that Samsung provides in their products. However, I believe that the design could have been improved. It does not feel like the typical Samsung earbuds that I have used in the past.
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Philly
Verified Purchase:Yes
Best buds I have had and I have had all from the start I'm a true samsung owner
Written by a customer while visiting Samsung US
Posted by: Rodrigo Hancio
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
Great audio quality, great response on adaptive ambient sound, but the pinch command on my left bud has an extremely poor response, demands a lot of pressure, and requires many attempts from different positions to work properly.
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Rodrigo Hancio, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the audio quality of your earbuds during usage. We have provided links to the full device manual and the Samsung Support Team. These two resources below can help you troubleshoot the pinch settings of your device and ensure they are operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Samm
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I like that it doesn't feel stuffy in the ears. Good clear sounds. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Darren M
from Orange County, CA
Expertise:Expert
Verified Purchase:Yes
The clarity of your voice on these is amazing. I have had them for only a week and everyone I have talked to has commented on it versus my Buds 2. Sound canceling is superb. Gesture controls are easy and no more mistaken commands when trying to adjust them. If you have the Buds 2, trust me, it is worth the upgrade. Huge difference in voice quality and clarity. I have never been as please with an earbuds purchase as I am with the Buds3.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hari
from Dallas TX
Verified Purchase:Yes
i was expecting more when compared to Buds 2 Pro , i mean in sound quality. Agree that there are new features with this model.
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
When I received my earbuds, they came in safely packaged. The quality are way more amazing than my buds live. Only issue is the earbud's buds, each size hurt my ear canal or the buds didn't fit.
Written by a customer while visiting Samsung US
Posted by: Marcus
from Alaska
Verified Purchase:Yes
The wind noise is horrible whether you're in adaptive or ANC ... Please put out an update that fixes this
I would recommend this to a friend!
Written by a customer while visiting Samsung US