Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,019 Reviews)
Rating breakdown 13,019 reviews
5 Stars
8,878
4 Stars
2,111
3 Stars
919
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Muntezir
from New York
Expertise:Intermediate
Verified Purchase:Yes
Returned after 15 minutes. Left earbud just wouldn't get a good seal, rubber on eartip broke off, stems sit uncomfortably on ear, poor touch controls. If I wanted an airpod then I would have got that. Very disappointed with this item from samsung and I am a huge samsung fan otherwise.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Muntezir, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features are to you on a daily basis. We hoep you have found earbuds that align to your specific preferences. We have provided a link to the Samsung Support Team if you have any questions or ever desire assistance with the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Rafa
from Los angles california
Expertise:Intermediate
Verified Purchase:Yes
I am more than happy with my buds3 pro , outstanding sound , great noise cancelation etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tim H
Verified Purchase:Yes
Fantastic fit, great sound, excellent anc. Major, Major upgrade over Buds 2 Pro.
Written by a customer while visiting Samsung US
Posted by: Artytheparty
Expertise:Expert
Verified Purchase:Yes
Awesome buds pro 3 😁. I'm very happy with the purchase.
Written by a customer while visiting Samsung US
Posted by: Doni G
Expertise:Expert
Verified Purchase:Yes
I love these buds. My new favorite headphones for everyday use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zory
from Sebring, Fl
Expertise:Intermediate
Verified Purchase:Yes
So far, sound quality is on fire! I traded in my Galaxy buds 2 for the Buds 3 pro, and I am pleased. The only thing I don't like is the fact that they do not hang on very well on the ear, so I have to be repositioning them every now and then. Besides that, I give them a 8 out of a 10.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Buds are light weight and fit nicely (Not as good as my buds 2 pro though). Touch controls are tricky and takes a while to get used to it. It has lot of Hi-Res unnecessary features and doesn't have a bare necessary requirement to tracks the case if lost. Illogical upgrade from buds 2 pro
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hello there Chandrashekar Guru, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the fit and feel of your new earbuds. We understand how important specific features are to you every day and we would love to help you in any way we can maximize your experience with your earbuds. We have shared a link to the Samsung Support Team and full device manual to help you align the device to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jwwells8
from Ohio
Verified Purchase:Yes
These buds 3 pro are amazing. Very happy with the sound quality and mic audio. I have had one of the ear tips rip but I use different size ear tips in each ear, so it wasn't a big deal.
One issue I have noticed is phone calls my left ear bud will crackle causing issues for the person on the other side of the call. I reset the buds and it fixed them, but 3td phone call after, it came back. Yes the buds are in my ear tightly. But wow the mic quality for others is incredibly great! The noise cancellation is so so good for the mic. Overall very happy but hopefully I can figure out the crackling noise.
One issue I have noticed is phone calls my left ear bud will crackle causing issues for the person on the other side of the call. I reset the buds and it fixed them, but 3td phone call after, it came back. Yes the buds are in my ear tightly. But wow the mic quality for others is incredibly great! The noise cancellation is so so good for the mic. Overall very happy but hopefully I can figure out the crackling noise.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US