Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,018 Reviews)
Rating breakdown 13,018 reviews
5 Stars
8,878
4 Stars
2,110
3 Stars
919
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Naee
from Phoenix, AZ
Verified Purchase:Yes
The noise canceling is good, speech is clear through earphones, however the other person on the other side of the phone has trouble understanding my voice with ANC on and off. They fall out if you shake your head a bit. Personally I really don't like the new design.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hello Naee, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are overall pleased with the usage of your earbuds. We would be more than happy to help you troubleshoot the features during a call you have experienced. We have provided a link below to an article to help you troubleshoot at your convenience. We also included a link to the Samsung Support Team to assist you further if this experience continues. With regards to the fit we have provided a link to a video to help you change out to the ear tips with ease as well as a link to an article to help with the positioning of the earbuds in your ear. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Junaid Sheikh
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
The buds really are great, but the case is really cheap.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: EdTim
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Unusual design, convenience and high quality. I really like it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jim D
Expertise:Intermediate
Verified Purchase:Yes
Great sound quality! The look and feel is great. I upgraded from an older set of Galaxy Buds and the difference is night and day! Very satisfied with these.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gary D
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds I've ever used. I started with the Buds+ years ago and then the Buds Pro, then Buds 2 Pro and these beat all of them hands down. Buds 2 Pro were great but they fell out easily, the Buds 3 Pro do not. The ANC is awesome, the sound quality is great, and the best part is they don't fall out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bubba
from Georgia USA
Expertise:Expert
Verified Purchase:Yes
Awesome buds, sounds good, battery lasts, and look awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ricardo
Expertise:Expert
Verified Purchase:Yes
Really good product, they are so confortable even during long periods. The call experience is great once you active the mic during call. 5 stars now for this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stvethedestroyer
from New York
Expertise:Intermediate
Verified Purchase:Yes
Looks nice, and they feel comfortable in my ears. Could definitely be louder, but overall I give it a 4.5/5.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US