Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,018 Reviews)
Rating breakdown 13,018 reviews
5 Stars
8,878
4 Stars
2,110
3 Stars
919
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Evan
from Las Vegas, NV
Expertise:Expert
Verified Purchase:Yes
Great performance, amazing sounds, super comfortable fit. I do wish they used a higher quality metal though. The pinch to play/pause could also be smoother - currently its a bit too clicky. I do prefer the tapping to play/pause from the Buds2 Pro. Other than that, I'm amazed at how much better the noise cancellation is and music quality is definitely improved.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Tony
from Indianapolis
Verified Purchase:Yes
Issue with removing ear tip. Ripped ear tip trying to change out to a different size
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: DBHxxt
from SE USA
Expertise:Intermediate
Verified Purchase:Yes
The Buds3 Pro feels much more comfortable and secure in my ears compared to the Buds2 Pro I already had. I'm happy to trade in my Buds2.
I would recommend this to a friend!
Features
4
Performance
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Kcraviv
from Kansas City, MO
Expertise:Intermediate
Verified Purchase:Yes
These are the best bud I have ever had. The sound is great and has amazing bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wasn't Expecting This.
on July 26, 2024
Posted by: UltraRay
[This review was collected as part of a promotion.] The sound quality of the new design is surprisingly impressive. Additionally, the new features and improved microphone quality are notable enhancements. Galaxy AI brings out the best of these earphones. The Real Time translation commercials on TV are exactly like how it is in real life. Simply easy translations in your ears. This is the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New look and better call
on July 26, 2024
Posted by: Dc7711
[This review was collected as part of a promotion.] The new look is fantastic and when i am in call i have no issue the other party hearing noisy, now they hear only me.
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is good, but one of the earbuds has an LED that doesn't light up properly. The same earbud doesn't always flash its LED when I open the case like the other one does. Also, those soft earbud tips are really hard to get off.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hey John, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We understand how iportant the full functionality of your device is to you every day. We have provided a link to the Samsung Support Team to assist you and ensure your device is operating as intended. We have also provided a link to a video to help you with the changing of your ear tips to ensure you have the best fit possible. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Montana
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Love the features! Awesome sound and noise cancellation! Also, being able to change the volume from the bud is really useful. I didn't think I've use it as much as I do.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US