Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,008 Reviews)
Rating breakdown 13,008 reviews
5 Stars
8,872
4 Stars
2,106
3 Stars
919
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Tre H
from Detroit
Expertise:Expert
Verified Purchase:Yes
They do not fit in the ears correctly at all. Many many errors with phone connectivity. I think this was a mistake
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Tre H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the fit of your earbuds for security and comfort. We recommend trying the additional eartips included with your device to help with the security of the fit. We have also provided a link to an article to help you with these redesigned earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We also have provided a link to an article to help with the Bluetooth connection of your earbuds. Lastly, we have provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: YGim
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Poor built quality.. brightness is different for each buds and has different level when it's in the case.
Also ANC isn't great when you are in the train as it doesn't filter low frequency sound..
Also ANC isn't great when you are in the train as it doesn't filter low frequency sound..
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there YGim, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are always happy to assist our customers troubleshoot any aspect of their device that is not meeting your expectations. We have provided a link to an article to help you with the audio quality specifically. We also have provided a link to the full device manual and the Samsung Support Team. These resources to offer additional assistance with any aspect of your device that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: danielsim25
Verified Purchase:Yes
I've tried all previous galaxy buds, but the is one of the best so far!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Joseph
from Florida
Verified Purchase:Yes
Great sound, super comfortable to my ears. Like the blade lights even if they are a bit gimmicky. Huge leap in sound, battery life and comfort coming from the original galaxy buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samm samsungloyal
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
great design. best design samsung has made from the buds to the case.
I do wish eventually we move away from the rubber tips (as sometimes the previous models tips get stuck inside my ear detached from the buds). I also hope for better more sensitive volume control.
I do wish eventually we move away from the rubber tips (as sometimes the previous models tips get stuck inside my ear detached from the buds). I also hope for better more sensitive volume control.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Smitty
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
These buds are more than i expected from. Glad i made the upgrade from the bud 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeff H
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Comfortable fit, large sound. The earbuds themselves are much more comfortable than my buds 2 pro, and the sound has much more low end by comparison. If I were to fault the buds 3 pro it would be the controls on the stems are finicky. Battery life has been exceptional, I work remote and use them throughout the day on calls with no issues or worries of them dying.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Goodcat72
from Mobile Alabama
Expertise:Intermediate
Verified Purchase:Yes
I'm a fan.....they fit in my wonky ear that seem to reject all others and sound great. So far Ive been putting them to the test and whether cutting grass or shopping at Sam's club they have preformed flawlessly. The controls take a little getting used to but they do work and are routine now after only wearing them for a little over a week. Anyway, the sound is deep a rich, wireless charging works perfect, even in the protective case and they look cool. I primarily use these for conversations with clients as I work on their projects and so far these have been the best earbuds I have used...........ever. Hope you have the same experience and satisfaction.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US