Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,986 Reviews)
Rating breakdown 12,986 reviews
5 Stars
8,854
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
So far their great
on June 22, 2025
Posted by: Taz8055
[This review was collected as part of a promotion.] These are ny second pair. Only because I lost the first set, just to find the first set 2 months after I bought the second ones. But I didn't mind buying them again because I loved the first set. Granted it hasn't been years of me having them to know if I will still love them later, but my only complaint is i wish you could tap like that first set instead of pinch to answer and hang up calls. Maybe I can change it in the setting, but I just connect and go when I get them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound! Poor touch controls!
on June 23, 2025
Posted by: Pandas
[This review was collected as part of a promotion.] I love the ANC of the device and the amazing sound quality, however I dont like the touch controls. Coming from a buds like the Buds FE which fit perfectly with both wingtips and have the huge area to tap, these were a disappointment. Due to the difficult to use toch controls and the weird design (that is seemingly just trying to fit in) I still mostly use my Buds FE. I love the sound quality (amazingly impressive), the cool lights, and all the AI and call features but it feels like these have lost their image and lost what made them so amazing. (The 2 wingtips on the galaxy buds and buds FE, and the amazing touch area, its so easy and convenient to use the other ones with quick taps). I am a samsung guy through and through, ive had 4 different watch generations, 5 different phones, all 3 earbud generations, 3 different computers, and 2 tablets. I just really hope samsung takes these messages into consideration so we can all buy earbuds with the amazing sound quality and features of the buds 3 pro but the perfect form fitting and touch friendly design of earlier generations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Charging problems
on June 23, 2025
Posted by: alllamas
Expertise:Intermediate
Not a good product tbh. It gives hard time to recharge both eardbuds. Definitely last version was much better
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, June 23, 2025
Hi Alllamas! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and hate to see that you are having a hard time trying to charge them. To enhance your charging experience, we recommend checking that you’re using an approved charger. Be sure to use the included USB cable along with a Samsung-approved wall adapter, which is sold separately. It's also helpful to make sure that the earbuds are seated properly inside the case, as they can sometimes shift. Also, be sure to check for any debris on the charging contacts and inspect both the case and the earbuds for any signs of damage. If you've gone through these steps and there’s still a concern with charging, please reach out to us at Samsung Support. We’re here to gather more information and assist you in getting everything back to normal. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
A product I will keep buying!
on June 23, 2025
Posted by: Mom2four
[This review was collected as part of a promotion.] I have purchased (expensive) non Samsung ear buds before and after experiencing the Samsung Pro Buds 3, I will always purchase this product with updates/new series when available.
When I purchased the Samsung Pro Buds 3 and used for the first time, I was impressed with the comfort, ease of use, and sound quality.
I use the Samsung Pro Buds 3 to workout, bicycling, housework, yard work, and mostly listening to music and making and receiving calls.
I highly recommend this product, the features are amazing and the quality superior!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great built quality
on June 24, 2025
Posted by: Raviteja
[This review was collected as part of a promotion.] Galaxy ai is one of the best in the market. I would recommend buying samsung buds 3 pro
Value
5
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for reaching out to share your thoughts on the Galaxy Buds3 Pro, Raviteja. We really appreciate you providing your insights. It's reassuring to see that you've been enjoying the Galaxy AI features that this model has to offer. The Buds3 Pro enhances your listening experience with its Adaptive Equalizer, which uses Galaxy AI to adjust the audio based on how the Buds fit in your ears. This means that each time you wear the Buds, you can optimize your sound for every playlist. We really appreciate your recommendation and hope you continue to enjoy your experience with your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung devices
on June 24, 2025
Posted by: Lovesamsung2much
[This review was collected as part of a promotion.] The galaxy buds 3 pro are amazing the Active noise canceling are so amazing and great the make wearing them enjoyable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Un teléfono perfecto
on June 25, 2025
Posted by: Gabo007
[This review was collected as part of a promotion.] Un teléfono perfecto para los que bo buscamos lujos o por el estilo, buena cámara y buen rendimiento para juegos y aplicaciones de uso diario
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very comfortable hearing aids
on June 25, 2025
Posted by: Josejjhg
[This review was collected as part of a promotion.] are very. comfortable hearing aids do not sit or fatigue and their arrest of sirens is a very good and useful thing
Value
5
Written by a customer while visiting Samsung US