Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,521 Reviews)
Rating breakdown 13,521 reviews
5 Stars
9,231
4 Stars
2,212
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Cool design, and good fit
on April 13, 2026
Posted by: Ihawk88
[This review was collected as part of a promotion.] I love these, they fit perfectly, good sound balance, and the led is really cool. Tha galaxy ai features are innovative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 14, 2026
Posted by: Buggman
[This review was collected as part of a promotion.] Great product im big on bass for any kind of ear buds or headset and these work Great for that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds
on April 14, 2026
Posted by: Goldiegirl43
[This review was collected as part of a promotion.] I love these earbuds better than my last pair if samsung pro buds. I really enjoys the ability of speaking for ur music to stop,forward and other commands, before my hair would touch it and fast forward.. much clearer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Unable to wear as they cause ear inflammation
on April 14, 2026
Posted by: kennix
[This review was collected as part of a promotion.] Every time I wear these buds for any length of time over a few minutes, the inside of my day canal gets red, inflamed & eventually cracks & bleeds & gets infected if I keep wearing them.
I've tried replacing the ear tips with a different brand, cleaning the tips & buds carefully with isopropyl alcohol, but this still happens. And it only happens with Samsung earbuds, not with any other brand.
I sent them back to Samsung and y'all returned them to me saying they were fine & basically told me too bad & have a nice life.
Value
1
Response from Samsung USBy R&R, April 22, 2026
Hi there kennix,
Comfort significantly impacts the listening experience, and everyone's ears may respond differently over time. The Galaxy Buds3 Pro are designed for immersive sound and extended wear. However, if you experience pain, discomfort, or visible irritation, please stop using them immediately. Contact our Samsung Support Team for further assistance. We look forward to hearing from you. Thank you for reaching out. We are here to help you at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Comfort significantly impacts the listening experience, and everyone's ears may respond differently over time. The Galaxy Buds3 Pro are designed for immersive sound and extended wear. However, if you experience pain, discomfort, or visible irritation, please stop using them immediately. Contact our Samsung Support Team for further assistance. We look forward to hearing from you. Thank you for reaching out. We are here to help you at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Must have headphones
on April 14, 2026
Posted by: Hotdogtown
[This review was collected as part of a promotion.] I absolutely love these things. The cool look with the sharp stems in silver with lights. The Galaxy Ai's adaptive audio, is awesome, great when jogging or riding my bike changing noise levels so I can listen to music but still hear everything around me. The noise canceling is the best I've ever had in, in the ear headphones. The 360° audio and head tracking is awesome, especially while playing video games. Auto switch is great when pudding games on pc and a call comes through it switches instantly. Translation is great, helped me in a Spanish speaking country, while knowing very little Spanish it made it so easy to communicate. They sound great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Airport Killer
on April 14, 2026
Posted by: NewSamsungFan
[This review was collected as part of a promotion.] My Galaxy Buds3 Pro sound so much better than the airpods I had. Absolutely a game changer. The bass is incredible and the mids and highs perfectly balanced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Best Listening Experience Ever, But Not Perfect
on April 14, 2026
Posted by: PeriPerry
[This review was collected as part of a promotion.] I bought my Buds3 Pro in early 2025, as I was interested in Galaxy AI's Interpreter features for my work. First, the good: the sound quality knocked me out of my socks. These are the first earbuds I've ever used that I could truly say had a proper soundstage. They sound absolutely superb. The ANC (Active Noise Cancelation) is also great, as well as the passthrough. I can have my buds in for a whole shift at work and forget they're there entirely. Now, for the AI Interpreter. In my experience, it's ok. It acts as a fancier Google Translate, which is what I paid for, so it's fine. Most conversations go smoothly via Interpreter. For my line of work, I need to talk with relatively technical terms that Interpreter seems to struggle with. I've had many customers just shake their head in confusion at Interpreter's translation, or when I talk, I have to instead type what I want to say because Interpreter doesn't get my words right. Beyond that, there is also a glitch I've had for months where if I'm in a call, at random, one bud will disconnect, turn on ANC, fade to passthrough, reconnect, then the other will do the same, then both will do it simultaneously, but I have to manually reconnect them to my S25 Ultra. I have tried every troubleshooting step I can think of, and seemingly no one online has this issue. Aside from those 2 gripes, though, these are the best earbuds I have ever used. They sound fantastic, are extremely comfortable, and work seamlessly with my Samsung devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality sound
on April 15, 2026
Posted by: Budsfreak
[This review was collected as part of a promotion.] I think my buds3 pros are awesome touch settings are great didn't think I would like the stems, but didn't mid them.
Value
5
Written by a customer while visiting Samsung US