Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,986 Reviews)
Rating breakdown 12,986 reviews
5 Stars
8,854
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
The product is great
on June 13, 2025
Posted by: Kp3gmf
[This review was collected as part of a promotion.] The only complain about it is i wish it was louder other than that the sound is amazing
Value
4
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for sharing your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the amazing sound quality. We understand that you'd like them to be louder, and that's understandable! Have you had a chance to explore the equalizer settings in the wearable app? It allows you to customize the audio to your liking, which might help enhance your listening experience. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Stunning quality!
on June 14, 2025
Posted by: Scottrow
[This review was collected as part of a promotion.] These are awesome and pair with my Galaxy S25 Ultra with ease. They were very simple to sync with my phone and are packed with awesome features. They have 3 different light bar modes that flash or are constantly on with a white led strip down the back and they have an equalizer that you can do a sound test on your ears to personally customize the sound and can boost treble bass and more. They're also touch sensitive just tap the bottom to accept a call roll your finger up or down the sides to adjust the volume. Active noise cancelation is automatically adjusted by the sounds around you. They thought of everything with these bad boys they put the fruit brand ones to shame and I've owned both and that's saying something. I give them a 10/10 for going above and beyond!
Value
5
Written by a customer while visiting Samsung US
Posted by: Dmytro
from TX
Verified Purchase:Yes
I can't connect the voice translator. But it is in the advertisement!!!
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Dmytro! We understand that you may be experiencing some challenges trying to use the live translation feature. We want to assure you that these buds are designed to enhance your communication, especially with the incredible live translation feature powered by Galaxy AI. To help you, we provided a link below with step-by-step instructions on how to use the Interpreter app. With this feature, you'll be able to listen to real-time conversations or lectures in different languages and receive instant translations directly through your earbuds. Additionally, you'll receive a text transcript along with the audio translation to make it easier to follow along. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro.
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https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro.
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and A.I built in
on June 17, 2025
Posted by: 1fifty
[This review was collected as part of a promotion.] Love these headphones had them for 4 months love how they sync effortlessly between my s25 ultra and Galaxy tablet no issues. I'm able to work and still be aware of everything going around. Also helps me with customers when they speak in different languages.
Value
5
Response from Samsung USBy R&R Team, June 17, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, 1fifty! We're thrilled to see that you've enjoyed the seamless connectivity between your S25 Ultra and Galaxy tablet. It's great to know that you can work efficiently while still staying aware of your surroundings, which is one of the key features designed to enhance your daily experience. We're especially pleased to see that they're helping you communicate effectively with customers in different languages. Your feedback inspires us to continue innovating products that support your lifestyle. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 pro
on June 18, 2025
Posted by: JustJoshing
[This review was collected as part of a promotion.] The AI is great., knows when to switch over calls and music
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound, Comfort, and Battery Life!
on June 20, 2025
Posted by: Ajwv82
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 are an absolute win. Not only do they deliver rich, immersive sound and strong active noise cancellation, but Samsung has taken it a step further with Galaxy AI integration—and it shows.
Features like Live Translate and Interpreter Mode are game changers when paired with a Galaxy phone. I was genuinely surprised at how seamlessly I could follow a conversation in another language—right through the buds! The AI-powered adaptive audio also adjusts to my surroundings in real time, switching between noise canceling and ambient modes depending on the environment. It’s incredibly smart and convenient.
Battery life is another huge plus—I've gotten through full days of work and workouts with juice to spare. The fast charging helps too—just a quick charge gives hours of listening.
Comfortable, smart, and packed with useful features—these are easily the most advanced and reliable earbuds I've used. Highly recommended, especially for Galaxy ecosystem users!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on June 21, 2025
Posted by: katieolder
[This review was collected as part of a promotion.] These are truly amazing. The galaxy ai is wonderful. Our favorite is the translating when we talk to people who do not speak English. They fit comfortably. The noise cancelation and ambient sound are awesome. Truly my favorite pair of buds from Samsung ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not good.
on June 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought 3 pairs and returned 2. It suddenly stopped charging, noise cancelation is not working all the time. During convention my voice breaking up. Quality of sound is okay.
Value
2
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Serge. We appreciate your insights. For the charging concern, if one or both of your earbuds aren't charging or turning on, it might be related to the earbuds or the charging case. Using a charger that Samsung doesn’t approve of can lead to charging challenges, so it’s worth looking into. We recommend fully charging the case and checking the earbuds for any damage. Restarting the earbuds can also help resolve minor glitches. Regarding the noise cancellation feature, please ensure it’s turned on for optimal performance. If you’re still having questions, we've attached a link that may provide further guidance. If your voice is breaking up during calls, it could be linked to how the buds are positioned in your ears or their charge level. Making sure they fit snugly and are adequately charged can enhance call clarity. Thank you again for your feedback, and we hope these tips enhance your experience! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003394/ (Noise cancellation)
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https://www.samsung.com/us/support/answer/ANS10003394/ (Noise cancellation)
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Written by a customer while visiting Samsung US