Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,527 Reviews)
Rating breakdown 13,527 reviews
5 Stars
9,235
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great purchase
on April 13, 2026
Posted by: Xavier
[This review was collected as part of a promotion.] The best computer o have had, like how the IA works and the compatibility with my favorite videogames. Video quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I use them for the active ac
on April 13, 2026
Posted by: Sorbert
[This review was collected as part of a promotion.] Got these for outdoor yard and washing with a pressure washer. Wanted something to sound good and they do. The AC is good as well keeps my ears from ringing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Minor inconveniences but quality product overall
on April 13, 2026
Posted by: Merl1438
[This review was collected as part of a promotion.] Quality earbuds but cant tell if they are charging when the case is closed, occasionally end up with one earbud not charged because of "moisture or debris" in the case when there isnt either. Case has been having wierd issues lately where it will say its fully charged and then when I unplug it, it drops to 7%.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Buds 3 pro
on April 13, 2026
Posted by: Teenone
[This review was collected as part of a promotion.] I like the sound of these, but the fitting of them is very odd. I try to test sound through the app and can never get it to fully noise cancel and I have changed the sizes of the actual ear tips and still cant get it right.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hello Teenone,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear that you are enjoying the sound quality. The fit and seal of the earbuds can significantly affect the noise-canceling performance, and your feedback emphasizes the importance of comfort and tuning as we continue to develop our products. For more information on how to achieve the best fit with your Galaxy Buds3 Pro, please follow the link provided below. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear that you are enjoying the sound quality. The fit and seal of the earbuds can significantly affect the noise-canceling performance, and your feedback emphasizes the importance of comfort and tuning as we continue to develop our products. For more information on how to achieve the best fit with your Galaxy Buds3 Pro, please follow the link provided below. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on April 13, 2026
Posted by: BananaSwiftie
[This review was collected as part of a promotion.] LOVE these buds!!!! They're very user friendly and make it easier to listen while I work!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 13, 2026
Posted by: Gigi71
[This review was collected as part of a promotion.] Ear buds is a great product. Love having the stems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok buds not great for worknout
on April 13, 2026
Posted by: Devilspawn
[This review was collected as part of a promotion.] Fall out easy . Good thing you can locate them with phone. Good tech overall and sound
Value
3
Response from Samsung USBy R&R, April 21, 2026
Hey there Devilspawn,
We appreciate your feedback. The Galaxy Buds3 Pro are built to offer great sound and smart features in a compact design, with tools like device tracking adding extra peace of mind. Finding the right fit can make all the difference for active use. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback. The Galaxy Buds3 Pro are built to offer great sound and smart features in a compact design, with tools like device tracking adding extra peace of mind. Finding the right fit can make all the difference for active use. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It'd been great so far
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Great product, only issue is the connection sometimes but from my phone's side vs the buds. Unsure what the issue is but rarely happens so not a big deal.
Value
5
Written by a customer while visiting Samsung US