Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,984 Reviews)
Rating breakdown 12,984 reviews
5 Stars
8,852
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Charging ear bud
on June 2, 2025
Posted by: Thevato
[This review was collected as part of a promotion.] Vary difficult to charge ear buds. Have to mess with earphones to charge
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro. It sounds like you're facing some challenges with charging your buds. We totally understand how important it is to keep your buds ready to use whenever you need them. Sometimes, a little debris like lint or dust can interfere with the charging process. We recommend checking the charging contacts on both the earbuds and the case, as well as the cradle pins, and giving them a quick clean. This can really enhance your charging experience. If you have any other questions or need assistance with this, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre buds
on June 2, 2025
Posted by: Love2listen
[This review was collected as part of a promotion.] I'm not sure how "Galaxy AI" works for these, but so far it's not bad. Good sound quality, okay bass, and they seem to charge pretty quickly. The one thing that does keep me from giving it an extra two stars is the phone quality when I talk to people. I constantly get complaints that people can't really hear me as if I am super muffled and that bothers me. Other than that I still think they're pretty mediocre.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro! We’re glad to see that you’re enjoying the sound quality and quick charging. We completely understand your frustration with the call quality. It’s important to have clear conversations, and that's what we strive for. To help with the muffled sound during calls, we recommend checking out our troubleshooting guide in the link provided. Additionally, we also added a link to help you learn more about Galaxy AI features that the Buds3 Pro offers. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (call quality)
https://www.samsung.com/us/support/answer/ANS10003613/ (Galaxy AI features)
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (call quality)
https://www.samsung.com/us/support/answer/ANS10003613/ (Galaxy AI features)
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Written by a customer while visiting Samsung US
Customer Rating
5
Great accessory product for kids and adults
on June 6, 2025
Posted by: Jenny386
[This review was collected as part of a promotion.] Galaxy earbuds 3 are great for teenagers and adults. Great quality, product made for long-term use. More comfortable than any competition
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall just awesome
on June 8, 2025
Posted by: Kai2kai
[This review was collected as part of a promotion.] With the Galaxy Buds3 Pro the AI noise canceling is amazing; people on calls are always asking how it's so quiet.
The volume control by simply swiping up or down the side of the buds is so convenient. I'm in love with them!
And combined with the Samsung Wearable app it's crazy! The amount of customization available is mind blowing! You can pick which apps read notifications aloud and you can decide for each app if you just want a simple readout which app the notification is from or you can get full readout of messages, emails, WhatsApp, Instagram etc. Super handy at work. Plus, four noise-canceling modes, siren detection and tons of other options.
The volume control by simply swiping up or down the side of the buds is so convenient. I'm in love with them!
And combined with the Samsung Wearable app it's crazy! The amount of customization available is mind blowing! You can pick which apps read notifications aloud and you can decide for each app if you just want a simple readout which app the notification is from or you can get full readout of messages, emails, WhatsApp, Instagram etc. Super handy at work. Plus, four noise-canceling modes, siren detection and tons of other options.
Value
5
Response from Samsung USBy R&R Team, June 10, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Kai! We're proud to see that you appreciate the impressive AI-assisted noise-cancellation feature. This feature is designed to enhance your calling experience, and it's great to know it’s making such a difference. The swipe volume control a game changer, and we’re glad that it works so well for you. It’s reassuring to see how much you value the customization through the Samsung Wearable app. Being able to tailor notifications to your needs really helps in a busy work environment. We are so glad to have you as part of the Samsung family, Kai! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on June 9, 2025
Posted by: Eburner
[This review was collected as part of a promotion.] Positives: Probably the best option for Samsung phone users. These buds sound great and are comfortable even to sleep with. Highs, mids and lows all sound full. Ai options are all available through the headphones and works seemlesly with the device making it perfect to access Ai features without touch your device.
Mid: With the right tips it fits well but with activity they are less secure. Maybe an issue for certain workouts.
Negatives: The major issues is they lack of a premium feel and the case when closed is not able to be used with the find app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I love the noise background reduction
on June 10, 2025
Posted by: Bigtriggs1
[This review was collected as part of a promotion.] I love the noise reduction these buds have. But unless you're wearing both left, and right ear buds the volume sounds really low. But the do fit in my ear canal better then previous models. So the only down side I have is the volume gets lower when I only use one bud.
Value
3
Response from Samsung USBy R&R Team, June 10, 2025
Thank you for sharing your honest feedback on the Galaxy Buds3 Pro with us! We're glad to see that you love the Active Noise Cancellation feature and that the fit has improved for your ear canal compared to previous models! To enhance your experience when using just one bud, we recommend checking the left-right balance to ensure it’s equal on both sides. You can do this easily by going to the Galaxy Wearable app, tapping on Earbuds Settings, and then selecting Accessibility. Also, make sure to check for any updates for your earbuds to ensure you're getting the best performance possible and ensure that you have charged your buds. If you have any further questions or anything else on your mind, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro the best
on June 10, 2025
Posted by: Ygarcuz00
[This review was collected as part of a promotion.] Immerse yourself in the tranquility of pure sound with advanced noise cancellation technology. Enjoy crystal-clear audio that elevates your listening experience to new heights. Escape the distractions of the world around you and focus on what matters most. Whether you're listening to music, taking a call, or simply enjoying the silence, these earbuds provide the perfect escape. Indulge in the ultimate auditory experience with superior sound quality and unparalleled noise reduction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound, great features
on June 11, 2025
Posted by: GalaxyNerd
[This review was collected as part of a promotion.] These earbuds offer exceptional features, including noise cancellation and amplification, delivering some of the clearest audio I have ever experienced in earbuds or headphones.
Value
5
Written by a customer while visiting Samsung US