Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,527 Reviews)
Rating breakdown 13,527 reviews
5 Stars
9,235
4 Stars
2,214
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Good sounds, bad fit
on April 9, 2026
Posted by: Ranger
[This review was collected as part of a promotion.] I really wanted to like these but I have only ever been able to get two models of Buds to fit my ears well and not fall out. The original Buds and the Buds live which I still have and use way more often then the Buds 2 or 3 Pro just because the fit and don't fall out of my ears. I will say the Buds 3 are a better fit than the Buds 2. The auto ambient sound goes off a lot and is distracting. I'm around machines and it will cut on and off so I just turned it off. Which was one of the big selling points for getting the pros vs the regular buds. I should have saved the money and the regular ones probably would stay in my ears better. But overall good sound for as long as I can keep them from falling out, and yes I have tried all the inserts to get the best fit. If you not unlucky like me and they fit your ears then you will probably love them.
Value
3
Response from Samsung USBy R&R, April 13, 2026
Howdy Ranger,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The fit of earbuds can significantly affect the overall experience, so it’s wonderful to hear that the sound quality stood out for you. Your feedback emphasizes that different designs work better for various users, especially in active environments. Please take a look at our online article linked below for tips on achieving a good fit with your Galaxy Buds3 Pro. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. The fit of earbuds can significantly affect the overall experience, so it’s wonderful to hear that the sound quality stood out for you. Your feedback emphasizes that different designs work better for various users, especially in active environments. Please take a look at our online article linked below for tips on achieving a good fit with your Galaxy Buds3 Pro. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound
on April 9, 2026
Posted by: LoveMyAva
[This review was collected as part of a promotion.] I love the Galaxy AI and the sound is amazing. Glad I made this purchase for my walks with my doggie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They're great! Quick to charge, wonderful features
on April 10, 2026
Posted by: GalaxyEnjoyer6969
[This review was collected as part of a promotion.] The ai translation feature is a lifesaver for travel and, honestly even work sometimes. I love using them on walks/jogs outdoors and on the treadmill!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound quality earphones!
on April 10, 2026
Posted by: AlexR4
[This review was collected as part of a promotion.] With the "Galaxy AI" feature on the ultra sound quality on my Galaxy Buds 3 pro changed my way of leasing to music and made me more productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works better than I expected.
on April 11, 2026
Posted by: The66goodbooks
[This review was collected as part of a promotion.] These earbuds work great. Not only do they just swap between galaxy watch 7 and galaxy s24+, but also between my windows-turned-Linux laptop and (for some reason) my fridge! (Not samsung but who cares about the fridge). Galaxy AI has been useful simply in enhancing the ambiance mode, which I use nearly daily in long cycle trips so that I can hear everything around me while either talking on the phone or listening to music. The big downside of all this-bith earbuds must be on to use anc. Why? Plenty of earbuds just turn kt on whether both are in or not. Otherwise, great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Sound
on April 11, 2026
Posted by: SwetNot
[This review was collected as part of a promotion.] The sound is great! Battery not the best when noise canceling is enabled. Also the touch features to operate is not very user friendly. I just choose to use my phone to answer/end calls, play/stop music.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hello there SwetNot,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It is great to hear you are enjoying the sound quality. Features like noise canceling and touch controls can feel different depending on use, and your feedback helps highlight how usability can continue to improve. Please check out the link below on how to get the most out of your Galaxy Buds3 Pro battery. Thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. It is great to hear you are enjoying the sound quality. Features like noise canceling and touch controls can feel different depending on use, and your feedback helps highlight how usability can continue to improve. Please check out the link below on how to get the most out of your Galaxy Buds3 Pro battery. Thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on April 12, 2026
Posted by: Dave4580
[This review was collected as part of a promotion.] I bought these buds to use at work, while doing chores and yard work, and to just enjoy good music without disturbing anyone. The Galaxy AI makes it a plus as I can give commands audibly and they respond or make my phone respond. I have used the Galaxy AI to make phone calls, change volume, and even look up things via Google or YouTube. The sound is great and I even compared them to another brand after my dog chewed my Buds 3 Pros. After trying the other brand, I bought another pair of the Buds 3 Pros for all the sound and features. Can't wait to try the Buds 4 Pros now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging indicators???
on April 12, 2026
Posted by: bigkansas
from Kansas
Expertise:Expert
There is nothing to indicate when the buds are charging, meaning when you try to use them one of the buds might be dead. It happens ALL the time.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hi bigkansas,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Understanding when your earbuds are fully charged is essential for a seamless experience. The Buds3 Pro are designed for convenience throughout the day, and your feedback emphasizes the importance of having clear charging indicators. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Understanding when your earbuds are fully charged is essential for a seamless experience. The Buds3 Pro are designed for convenience throughout the day, and your feedback emphasizes the importance of having clear charging indicators. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US