Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,984 Reviews)
Open Ratings Snapshot
Rating breakdown 12,984 reviews
5 Stars
8,852
4 Stars
2,103
3 Stars
918
2 Stars
519
1 Star
592
78%of customers recommend this product. 
(
3,495 out of 4,506
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Not satisfied
on April 18, 2025
Posted by: Ferdinand
from New Jersey
Expertise:Expert
Verified Purchase:Yes
With 5 months, the left ear started making wild noises and the right ear barely charge
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3 Pro, Ferdinand. We always look forward to assisting our valued customers. If your Galaxy Buds3 Pro are acting up with unusual noises in the left earbud or limited charging in the right one, a few steps might help. For the left earbud, you can restart both earbuds by placing them in the charging case, closing it, and waiting at least 7 seconds before trying again. As for the right earbud, make sure the charging contacts on the earbuds and the case are clean and free of sweat or liquid, as this can affect the connection. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If these steps don’t resolve it, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud3 are the Buds for Me!
on April 25, 2025
Posted by: JWMS
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
I had issues with the prior model. These are great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 28, 2025
Thank you so much for sharing your honest thoughts about the Galaxy Buds3 Pro, Jwms. We're elated to see that you're enjoying them so far! The Enhanced ANC (Active Noise Cancellation) really helps create an immersive listening experience, allowing you to focus on your favorite music or videos without distractions. Plus, the comfortable fit and 26 hours of long-lasting battery life makes them perfect for all-day wear. If you have any concerns or questions about anything, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ear fit sucks bring back bud pro 2 design
on May 12, 2025
Posted by: Jason DG
from New york, NY
Expertise:Expert
I'm a loyal Samsung customer. My phone, watch, TV, and tablets are all Samsung. I loved the Samsung Buds 2 pro. I had to replace them because of some cracking of the plastic shell on the left bud. I wasn't to sure about the new bud pro 3's because of the design to much like airpod. I was completely right the design sucks. The pro2's are perfect you forget that they're in your ear and they don't fall out. The pro3's suck they fall out easily and feel weird in the ear. Please bring back the pro 2 design for the next bud pro design. Would hate to have earbuds from a different company. Right ear bud doesn't charge needs a magnet or something to keep it connected.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3 Pro, Jason. It's clear that you're a dedicated Samsung customer, and we truly value your loyalty and insights. The Galaxy Buds3 Pro is designed with a focus on innovation, featuring an upgraded polycarbonate body for durability and a design that incorporates Blade Lights for a sleek and modern look. While the design differs from the Buds2 Pro, it aims to provide a comfortable and secure fit with adjustable ear tips to suit various preferences. To enhance the fit of the Buds3 Pro, we recommend using the Earbud Fit Test available in the Galaxy Wearable app. This feature helps ensure the earbuds are positioned correctly and securely in your ears. Additionally, adjusting the angle of the earbuds or trying different ear tip sizes can improve comfort and stability. We understand that transitioning to a new design can take some getting used to, and we appreciate your honest feedback. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Specific Usage
on May 8, 2025
Posted by: Shai
from Hinesville, GA
Expertise:Intermediate
Verified Purchase:Yes
I'm not too keen on the design shape. You can't wear them for long without ear pain because of the shape. They are not for those who lay down on thier sides and use these. These are not for people who sweat heavily or workout.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the fit and sound
on May 8, 2025
Posted by: Happy Samsung customer
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
I love the fit and sound. The only issue is when I'm putting them in there is a loud back feed noise when you touch the mic by mistake.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your feedback! It's great to see that you love the fit and sound of the Galaxy Buds3 Pro. Regarding the loud feedback noise, this can happen when the microphone touches your ear, especially with Ambient Sound enabled. To avoid this, just ensure that the microphone isn’t in contact with your ear while wearing the earbuds. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on May 10, 2025
Posted by: Grey
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Good battery, noise canceling, good audio quality, good ear fit
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Hey Grey! Thank you for your review of the Galaxy Buds3 Pro! It’s great to see you appreciate the excellent audio quality and effective noise canceling, both designed to enhance your listening experience. We're also glad you find them comfortable to wear. Our goal was to create a design that accommodates various ear shapes for all-day use. With up to 26 hours of playtime on a single charge, and extending to 30 hours with the fully charged case, you can enjoy uninterrupted music whenever you want. Your feedback is truly appreciated! For any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great earphones 👏
on May 10, 2025
Posted by: Joey r
Verified Purchase:Yes
Quality I'm material is good, noise isolation good, cool led lights, decent battery life
Response from Samsung USBy R&R Team, May 12, 2025
Hi Joey, Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know that you appreciate the quality of the material and the excellent noise isolation. Our all-new design is indeed engineered for optimal sound, and we’re glad it’s resonating with you. The small, angled heads are specifically crafted to ensure a comfortable fit, enhancing your overall audio experience. And those Blade Lights? They’re designed to let you express yourself while enjoying your music or calls. It’s great to know that you’re enjoying these features along with the battery life! Thanks again for your feedback, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Purchase
on May 11, 2025
Posted by: Thomas Baltes
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Perfect sound quality, comfort, battery life. Exactly what I expect from Samsung products. They are always on my person, in every situation. Especially for work.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Thomas! We’re elated to see that you’re enjoying the perfect sound quality and comfort they offer. It's great to know they seamlessly fit into your daily life, especially for work. We designed these buds to provide exceptional battery life and an excellent audio experience, and it's rewarding to see that reflected in your experience. If you have any more feedback or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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